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  • Posted: Nov 15, 2018
    Deadline: Nov 30, 2018
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    Rossland Consulting Limited provides business development services (BDS) to clients in the private and public sectors within and outside Nigeria. In 2013, it expanded the scope of its services to include professional Background Screening and Business Brokerage thus making Rossland Consulting an integrated business development service provider of industry pro...
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    Marketer

    Job Brief

    • We are looking for a passionate Marketer who’ll provide strategic and practical advice to boost our company’s marketing efforts. You’ll organize our activities and marketing strategy. Our client is into Education consulting services (Facilitating Nigerians to study abroad)
    • The ideal candidate will be a strategic thinker and knowledgeable in everyday marketing activities. We want to see excellent communicators, with lots of enthusiasm, who’re ready to make a difference. Knowledge of our industry matters too.
    • The goal is to ensure that our marketing operations will engage our customers and outperform our competition.

    Responsibilities

    • Study company profile and operations to understand its marketing needs
    • Conduct marketing research to identify industry trends and commercial opportunities for Rossland screening solutions
    • Develop and implement a marketing strategy according to objectives and budget
    • Prepare detailed proposals and marketing plans
    • Advise on branding, positioning, communications and other marketing issues
    • Give direction to marketing efforts with the most effective methods and tools
    • Liaise with marketing department and external vendors
    • Monitor marketing projects and analyse results
    • Write reports with suggestions for improvements and new ideas

    Requirements

    • BSc/BA in Marketing, communications, business or relevant field
    • Proven experience as marketing executive or similar role
    • Knowledge of data analysis and Management consultancy
    • In-depth knowledge of marketing principles and best practices
    • Proficient in MS Office/Working knowledge of IT and marketing software (e.g. CRM)
    • Ability to think strategically and analytically
    • Apt in writing proposals and reports
    • Communication (oral and written) and presentation skills
    • Outstanding organizational abilities
    • Aptitude in problem-solving

    Salary
    N30,000- 40,000 Start-up, 3 months’ Probation + Commission on every Sales + Opportunity to Travel Abroad.

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    Finance Officer

    Job Description

    • Establishing financial status by implementing systems for collecting, analyzing, verifying, and reporting financial information which will be used to guide executives in making sound business decisions.

    Roles and Responsibilities
    Accounting, Compliance and Legal:

    • Ensure the company's is compliant with accounting, statutory and legal regulations.
    • Implement robust accounting control processes to protect the company's assets, while also ensuring that the processes efficiently serve other parts of the company

    Other Duties

    • Preparation of daily financial transactions report – T-code transactions, vendor payments (external), general OPEX (internal) – Money in, money out.
    • E-wallet funding
    • Posting of transactions and retirement into personal ledger (Quick books)
    • Keeping of all financial transaction records (book keeping)
    • Accounts reconciliation
    • Processing of staff monthly salary for payment
    • Preparation/Documentation/Filling of staff monthly PAYE for remittance
    • Preparation of Agents monthly commission and NDPHC remittance
    • Substantiates financial transactions by auditing documents.
    • Maintaining account controls by preparing and recommending policies and procedures.
    • Recommending financial actions by analyzing accounting options
    • Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
    • Budget management
    • Uploading daily customer data into reporting tools (PowerBI)
    • Additional responsibilities maybe assigned as required

    Qualifications and Educational Requirements

    • HND/B.Sc qualifications
    • At least 3+ years of finance operations experience
    • Experience in managing a large credit portfolio is an added advantage.
    • Knowledge of accounting software i.e. Quickbooks, SAGE
    • Professional certification will be an added advantage

    Preferred Skills:

    • Ability to report timely and accurately.
    • Ability to carry out Financial modelling and unit pricing
    • Maintain confidentiality

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    Customer Service Manager

    Job Description

    • We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

    Responsibilities

    • Improve customer service experience, create engaged customers and facilitate organic growth
    • Take ownership of customers issues and follow problems through to resolution
    • Set a clear mission and deploy strategies focused towards that mission
    • Develop service procedures, policies and standards
    • Keep accurate records and document customer service actions and discussions
    • Analyse statistics and compile accurate reports
    • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
    • Keep ahead of industry’s developments and apply best practices to areas of improvement
    • Control resources and utilise assets to achieve qualitative and quantitative targets
    • Adhere to and manage the approved budget
    • Maintain an orderly workflow according to priorities

    Requirements

    • B.Sc/HND in a relevant discipline
    • 4-5 years Proven working experience as a customer service manager
    • Ability to speak Hausa is a Must
    • Must be a resident of Abuja.
    • Experience in providing customer service support
    • Excellent knowledge of management methods and techniques
    • Proficiency in English
    • Working knowledge of customer service software, databases and tools
    • Awareness of industry’s latest technology trends and applications
    • Ability to think strategically and to lead
    • Strong client-facing and communication skills
    • Advanced troubleshooting and multi-tasking skills
    • Customer service orientation

    Salary
    N80,000 to N100,000 monthly

    Method of Application

    Applicants should send their CV to: Jobs@rosslandgroup.com

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