Job Vacancies at Action Against Hunger | ACF-International

Location: Monguno, Borno
Job Type: Full Time
Starting date: as soon as possible
Direct Line Manager: Deputy Monitoring and Evaluation Manager

Objective 1

• Support the operationalization of M&E systems on AAH projects to ensure compliance with donor and AAH M&E standards.

Tasks & Responsibilities:

• Develop and update/pre-test quality assurance checklist tools for M&E team in collaboration with M&E DPM and project staff.
• Provide support to the review and development of M&E systems for new projects, in collaboration with M&E DPM and projects teams at the field level.
• Support teams to pilot data collection tools and integrate the findings into the final tools.
• Facilitate project’s use of mobile data collection by leading on the process and troubleshooting.
• Train and manage the M&E Field Assistants to carry out regular M&E functions, ensuring that all HR procedures and policies are respected.
• Conduct appraisals of M&E Field Assistants as required by AAH performance management guidelines.

Objective 2

• Ensure proper and timely implementation of AAH M&E tools, activities, and reporting.

Tasks & Responsibilities:

• Ensure timely and quality data collection, inclusive of needs assessments, household registration, baseline/endline surveys, PDMs, KAP surveys, and others.
• Ensure implementation of M&E plan through routine monitoring of activities at the field level.
• Support program team to ensure quantitative APRs are updated based on activities accomplished for the month.
• Lead on the implementation of qualitative and participatory tools, including focus group discussions and key informant interviews to collect data from various groups in the community.
• Ensure timely and quality data entry, analysis, and interpretation by working closely with the program, tech, and M&E teams.
• Undertake regular site visits and monitor the design and execution of surveys and other assessments, case studies, and accountability mechanisms to ensure that proper sampling and methodology are used.
• Perform data cleaning on all data collected and upload into the server.
• Perform data analysis of M&E data for different projects as needed through Excel or other statistical software.
• Provide training to program teams on program activity monitoring and reporting.

Objective 3

• Document and promote good practice from planning, implementation, monitoring and evaluation of activities.

Tasks & Responsibilities:

• Proactively identify good practices based on M&E findings and encourage utilization of data.
• Support M&E Deputy Manager to identify lessons learned and best practices, and produce case studies and human interest stories through collation and analysis of M&E information.

Objective 4

• Represent AAH externally in relevant forums and working groups at State level.

Tasks & Responsibilities:

• Represent AAH externally in issues related to monitoring, evaluation, accountability and reporting (consortia, alliances and clusters) as needed.

Objective 5

• Performance Management.

Tasks & Responsibilities:

• Communicate Action Against Hunger performance standards and expectations to team members which includes ; 10 minutes monthly conversation, 3 months/end of probation performance appraisal and annual/ end of contract appraisal.
• Establish performance objectives, provide feedback, identify strengths and areas for professional improvement.
• Contribute to the professional development and improvement of team members by providing support.

Objective 6

• Additional Responsibilities

Tasks & Responsibilities:

• This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and is responsible for reporting and communication of progress and achievement of the specific assigned task.
• The employee should be flexible and adaptable with regards to the implementation of the daily work/activities.
• The employee is expected to conduct all duties in a professional manner following AAH Nigeria mission staff regulations and charter.

Internal & External Relationship
Internal:

• Deputy Manager M&E: Technical hierarchical relationship - exchange of information, collaboration, coordination.
• Project Manager: Operational hierarchical relationship– exchange of information, reporting, collaboration, coordination.
• Project Officers: Ensure exchange of information, collaboration and coordination.
• M&E Field Assistants: Manage M&E Field Assistants to ensure exchange of information, collaboration and coordination. 
• Other AAH M&E staff: exchange of information, collaboration and coordination.

External:

• Governmental and non-governmental partners: exchange of information, coordination, training, supervision, influence on choice of technical options.
• Representatives of international aid organizations: exchange of information.
• Representatives of donors: exchange of information, technical discussions, project related exchanges.

Qualifications

• Degree in Economics, International Development, Statistics, Public Health, Demography or related subject, with previous experience working in humanitarian projects.
• Minimum of 2 years relevant work experience in a similar position.

Skills & Experience
Essential:

• Demonstrated knowledge of M&E concepts and international humanitarian quality standards.
• Experience with mobile data collection (preferred).
• Excellent computer skills, particularly with Microsoft Excel, spreadsheets, Sphere standard, SPSS, SPHINX, or other statistical packages.
• Experience of data collection, collation, analysis, and report writing.
• Fluency in English and Hausa (both written and spoken skills).
• Professional, motivated, open, creative, mature, responsible, flexible and, culturally sensitive.
• Strong organizational and analytical skills, and ability to work under pressure.
• Excellent team, budget and project management and representation competencies.
• Commitment to and understanding of AAH aims, values and principles.
• Willing and able to be based and travel regularly within remote areas, where services are limited.

Preferred:

• Strong interpersonal and community norms understanding.
• Experience in community development programming, preferably in nutrition, food security, livelihoods or WASH.
• Experience with mobile data collection processes and platforms.
• Experience in statistical analysis.
• Experience with participatory fieldwork methodologies.
• Resident and familiar with the terrain in the Northeast Nigeria.

go to method of application »

Location: Maiduguri, Borno

About the Program
Action Against Hunger has been operational in Nigeria since 2010 responding to both chronic and acute needs through a multi-sector strategy where nutrition, Food Security and Livelihoods and Water, Sanitation and Hygiene activities are integrated to have a meaningful impact on people’s resilience.

The main objectives of the country program are: To continue building on Action Against Hunger’s reputation for nutritional expertise to deliver integrated nutrition, WASH and FSL assistance in the high caseload Northern Nigeria States and build evidence from out pilot projects to influence policy makers to find long lasting solutions to under nutrition and hunger; To respond to the dire humanitarian situation created by the devastating conflict on-going in the North East while applying, where possible, attempts to find durable solutions in line with the New ways of Working and Humanitarian Development Nexus.

With a central office in Abuja and 3 main field office across the North, Action Against Hunger runs intervention in 3 States of Northern Nigeria including two States affected by the on-going conflict. We have a country team of around 550 staff (45 international) and a budget for 2018 projected at 50 M US$. Our main donors and partners in Nigeria include USAID/OFDA & FFP, DFID, ECHO, EU EDF, AFD, UNICEF, SIDA, SDC and GAC.

You'll Contribute to Ending World Hunger By:

• leading the development of donor reports in line with the Action Against Hunger Nigeria Mission in Maiduguri.

Key Activities
To lead the development of donor reports in line with the Action Against Hunger Nigeria Mission and donor requirements:

• Responsible for the overall management of delegated donor reporting processes, especially narrative reporting. This will include ensuring narrative reports are timely, comprehensive, coherent and in line with donor requirements.
• Ensure in particular that reporting guidelines, formats, philosophy, deadlines for each project and donor is communicated clearly and standardized across the country for new and on-going projects.
• Maintain a reporting tracker, and ensure regular and timely sharing of formats and requirements with the relevant departments.
• Ensure that donor timelines and deadlines are monitored, managed, and met for project reporting;
• Development formats for, prepare, review, compile, provide feedback on, and finalize draft donor reports, editing for format, grammar, and content.
• Develop knowledge of Action Against Hunger internal policies, reporting and proposal guidelines for donor organizations funding Nigeria programs/projects;

To support the Grants & Compliance Co in the development of high quality funding proposals in line with the Action Against Hunger Nigeria Mission, international strategies as well as donor requirements:

• Maintain an in-depth knowledge of Action Against Hunger internal policies and proposal guidelines for donor organizations funding Nigeria programs/projects.
• Support the coordination between technical and operational teams to ensure that proposals and concept notes are developed with required input from all relevant departments and to ensure that the documents meet quality standards, and are prepared in compliance with donor requirements.
• Conduct secondary research in order to inform new opportunities and designs.
• Develop Action Against Hunger Nigeria concept notes and proposals, abiding by the guidelines set out by the donor and by Nigeria internal policies. This will involve developing proposal documents including narrative proposals, budget narrative, narrative, monitoring and evaluation documents, and other documents as necessary.
• Coordinate with staff from other Action Against Hunger Nigeria departments (technical sectors, finance, and field staff) to compile relevant information and documents to support proposal development.
• Coordinate any donor feedback and ensure timely submission of requested feedback and re-submission.
• Ensure that donor timelines and deadlines are monitored, managed, and met for proposal development.
• Maintain a proposal tracker, and ensure regular and timely sharing of formats and requirements with the relevant departments.
• Travel to the field sites as needed to support program reporting/grants management.

To support internal coordination and communication within the Action Against Hunger Nigeria mission:

• Support the Project managers in grant opening, review, and closing meetings, including attendance at meetings when possible.
• Minute regularly internal coordination meetings (weekly coordination meeting, monthly, coordination meetings, kick off meeting etc.).
• Assist with research on funding opportunities, and potential donors, partners, and their strategies.
• Facilitate the dissemination of specific information and documents, as and when required.

To assist communications and visibility activities of Action Against Hunger Nigeria:

• Develop communications and visibility documents, templates, presentations, videos and other materials in line with Action Against Hunger Nigeria mission strategy as requested.
• Edit case stories, success stories and photographs of beneficiaries for external sharing.
• Assist the Grants Coordinator in providing regular informal updates on projects, by sending pictures and articles on projects progress and/or specific events for Donors/Action Against Hunger Newsletter and Annual Report.

To support filing and archiving of grant documents:

• Ensure comprehensive grant files are maintained up to date and are available for use in both hard and soft copy (proposals, contracts, amendments, reports etc.).

Does this Description Fit You?

• You have University degree in relevant field (Fundraising, Public Relations, Communications, Development, Humanitarian Aid, International Relations); Masters degree preferred.
• You have at least 3 years of experience working in relief or development programs.
• You have previous successful experience developing projects and writing proposals and/or reports for public and/or private donors.
• You have knowledge of main donor regulations and priorities, including USAID, DFID, EU, UN and ECHO;
• You are fluent in English.
• You are Detail oriented, organized, and able to manage competing urgent requests and priorities.
• You are experienced in proposal writing and donor reporting.
• You have experience in project cycle management.
• You have the ability to work in a multicultural context and be a team player.

Our Core Values
In this position, you are expected to demonstrate Action Against Hunger-USA-USA’s five core competencies:

• Respect- we work with compassion and dedication, treating everyone the same way we expect them to treat us.
• Integrity-we believe that being honest and fair is integral to every aspect of our work; conducting our work with a spirit of sincerity, truthfulness and transparency is imperative.
• Creativity-we encourage new ideas, embrace innovative solutions, and create opportunities for meaningful and exciting ways to do our jobs and provide solutions to address the needs of the populations we serve.
• Excellence- we strive to provide services that meet, and even exceed, the expectations of our stakeholders (populations in need, staff, communities and donors).
• Empowerment- we are committed to fostering an environment in which our staff, partners and communities where we work have the space to grow, develop and feel confident about participating.

Benefits
Action Against Hunger values its employees and offers a comprehensive remuneration and benefits package. These include but are not limited to:

• Health Insurance
• R&R Breaks
• Paid annual leave (vacation)
• Training opportunities
• Child allowance.

go to method of application »

Location: Maiduguri, Borno, Nigeria

About the Program

• Action Against Hunger has been operational in Nigeria since 2010 responding to both chronic and acute needs through a multi-sector strategy where nutrition, Food Security and Livelihoods and Water, Sanitation and Hygiene activities are integrated to have a meaningful impact on people’s resilience. The main objectives of the country program are:
  • To continue building on Action Against Hunger’s reputation for nutritional expertise to deliver integrated nutrition, WASH and FSL assistance in the high caseload Northern Nigeria States and build evidence from out pilot projects to influence policy makers to find long lasting solutions to under nutrition and hunger,
  • To respond to the dire humanitarian situation created by the devastating conflict on-going in the North East while applying, where possible, attempts to find durable solutions in line with the New ways of Working and Humanitarian Development Nexus.
• With a central office in Abuja and 3 main field office across the North, Action Against Hunger runs intervention in 3 States of Northern Nigeria including two States affected by the on-going conflict. We have a country team of around 550 staff (45 international) and a budget for 2018 projected at 50 M US$. Our main donors and partners in Nigeria include USAID/OFDA & FFP, DFID, ECHO, EU EDF, AFD, UNICEF, SIDA, SDC and GAC.

You'll Contribute to Ending World Hunger By:

• providing leadership and management of all the Support Services functions and systems at regional level , to ensure quality support to programme implementation is maintained in line with Action Against Hunger Nigeria Country Strategy, internal policies, best practice and donor guidelines. This position is based in Maiduguri, Nigeria.

Key Activities
Overall coordination of the support function inter-departmental work plans, in order to provide operational support to project implementation:

• The Operations Support Coordinator is responsible for:
  • Supporting the development and implementation of the field support aspects of the Country strategic plan.
  • Supporting the development and implementation of the Support Department regional strategic plan (Finance, Logistics, Admin and HR)
  • Monitoring on going progress of the project plan, and reporting on a quarterly basis
  • Ensuring inter and intra departmental coordination between support, and program implementation teams for the development of planning and management tools such as the mission funding plan, HR forecasting, supply plan and equipment forecasts among others.
  • Conducting regular analysis of field structure costs, to ensure synergy with overall mission structure and strategy, in order to ensure quality proposal development.
  • Coordination and development of the support aspects of proposal writing and budget building (forecast of specific logistics needs, support HR needs) in line with donor regulations and ACF internal procedures.
  • Supporting project managers in the ongoing development of basic management tools i.e. project procurement and supply plan, detailed Implementation Plan and risk management plan.
  • Anticipation of complex procurement, importation, finance or HR requirements.
  • Maintaining effective and timely implementation of support needed for each project.
  • Alerting the Field Coordination team to any unforeseen challenges and proposing mitigation/corrective measures to be implemented.
  • Identifying the constraints and opportunities within HR, logistics, admin and finance in relation to any potential humanitarian response, and briefing the Field Coordinator and departmental / project managers accordingly.

Overall Management of support functions:

• The Operations Support Coordinator is responsible for:
  • Line managing Finance, HR and logistics Field Managers: Assigning objectives, performing regular coordination meetings with the finance, HR and logistics managers to ensure sound management of individuals and synergy of objectives/vision among the team.
  • Ensuring that ACF financial, logistics and HR Guidelines are adhered to at all times.
  • Ensure organizational compliance with donor policies and guidelines, in addition to country specific (Nigerian) regulations.
  • Coordination with finance and logistics managers to ensure synergy between cash flow and procurement planning to meet operational need.
  • Ensuring that a robust system of controls is in place and maintained.
  • Facilitating meetings with support department and project managers on a regular basis to ensure coordination of all cross‐over issues.
  • Facilitating effective communications between Field Coordinators, and field level support managers to ensure support department performance remains optimal.
  • Developing where needed, clear guidelines, ways of working and tools to ensure a more effective support to program development and implementation.
  • Promoting respect of the ACF Charter, and working to prevent all forms of abuse of power or position.

General Administration:

• Coordination between field logistic, finance and HR departments to ensure all procedures related to purchasing, reporting, archiving and tax liability are strictly adhered to.
• Ensuring that payroll, taxes, insurance and other deductible contributions are accounted, paid, and reconciled properly.
• Responsibility for assisting and responding external audit teams.

Effective reporting and sharing of information:

• Effective reporting and sharing of information from meetings or training with relevant personnel
• To be the regional focal point for quality reporting both internally and externally (donors, local authorities).
• Provide feedback to support department managers on monthly reports, and follow up on recommendations.
• Provide relevant input to the mission monthly sitrep

Does this Description Fit You?

• You have an advanced University degree (Masters) preferably in Economics and/or Political/Humanitarian/Development Studies or equivalent
• You have a minimum of 3 years of humanitarian experience in country level senior management/coordination role, in complex emergency / insecure contexts.
• You are highly organized & pay attention to small details. You are passionate about finding creative solutions & innovative approaches to long-standing & critical problems.
• You intuitively adapt how you communicate technical analysis, mission strategy, as well as donor policies & procedures, to suit different audiences - both verbally & in writing.
• You are able to consolidate & polish contributions from a large team to ensure reports are comprehensive & coherent.
• You identify & support less experienced technical managers to improve their reporting skills.
• You are calm under pressure, diplomatic & able to easily adapt to changing circumstances.
• You model to your direct reports how to adapt your communication style to suit colleagues from other cultures & professions.
• You are able to adjust your own style to represent Action Against Hunger appropriately with a range of national counterparts.
• You are goal-oriented while also being genuinely committed to helping others succeed.
• Familiar with a range of donor reporting. - Particularly USAID/DFID.

Our Core Values
In this position, you are expected to demonstrate Action Against Hunger-USA-USA’s five core competencies:

• Respect- we work with compassion and dedication, treating everyone the same way we expect them to treat us.
• Integrity-we believe that being honest and fair is integral to every aspect of our work; conducting our work with a spirit of sincerity, truthfulness and transparency is imperative.
• Creativity - we encourage new ideas, embrace innovative solutions, and create opportunities for meaningful and exciting ways to do our jobs and provide solutions to address the needs of the populations we serve.
• Excellence - we strive to provide services that meet, and even exceed, the expectations of our stakeholders (populations in need, staff, communities and donors).
• Empowerment - we are committed to fostering an environment in which our staff, partners and communities where we work have the space to grow, develop and feel confident about participating.

Benefits
Action Against Hunger values its employees and offers a comprehensive remuneration and benefits package. These include but are not limited to:

• Health Insurance
• R&R Breaks
• Paid annual leave (vacation)
• Training opportunities
• Child allowance.