Job Openings at CR Services (Credit Bureau) Plc

Job Description

• Keep abreast of how all CreditRegistry software works.
• Experiment with and test CreditRegistry software and properly document and report issues, errors or bugs in the software to the appropriate department.
• Update documentations relating to CreditRegistry software and write new documentations for new features of the software.
• Install or upgrade the core credit bureau client software at subscriber sites and ensure proper functioning and operations.
• Train subscribers’ employees on the effective use of CreditRegistry software.
• Set up software demonstrations for training and presentations.
• Analyse data from the subscriber’s loan database for upload of the credit bureau system.
• Ensure that client loan data is uploaded periodically (on a monthly basis).
• Other responsibilities as assigned

Required Skill

• Attention to detail
• Basic scripting and programming experience
• Extensive PC experience
• Familiar with support ticket and knowledge-based systems.
• Interact with a wide range of customers and technical issues
• Good Interpersonal skills
• Sharp troubleshooting and analytical abilities
• Willingness to explore new technologies
• Working knowledge of SQL
• Basic Networking
• Zealous approach to problem solving and customer service
• High level of concentration and commitment.
• Dedication to problem solving.

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Job Description

• Plan and implement office systems, layout and equipment procurement
• Maintain an enabling work environment
• Maintain a safe and secure working environment
• Handle customer inquiries and complaints
• Monitor and maintain office supplies inventory
• Manage internal staff relations
• Ensure procedures for office opening and closure are adhered to
• Ensure filing systems are maintained and current
• Ensure procedures for office opening and closure are adhered to

Education and Experience

• Degree or a business equivalent
• B.Sc in any disclipline 
• 2 years administrative and supervisory experience
• Knowledge of accounting, data and administrative management practices and procedures
• Computer skills and knowledge of office software packages