Clientele Relationship Officer at Sarepta Nigeria Limited

Details:

Job Description:

• Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Alerting the operation support officer to opportunities for further sales within key clients.
• Letting customers know about other products the company offers.
• Attending meetings with clients to build relationships with existing accounts.
• Achieving client relationship targets and KPI’s as set by the organization.
• Working closely with operation support officer and Admin.
• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Monitoring company performance against service level agreements and flagging potential issues.
• Passing leads to the operation support officer and following up on progress.
• Liaising with internal departments to ensure client needs are fulfilled effectively.
• Meeting sales target.

Requirement

• Lekki-Ajah localities
• Strong interpersonal skills and an ability to build rapport with customers.
• Previous sales experience and an organized approach to work.
• Hardworking with a strong work ethic.
• Preferably female
• Previous experience working as a client relationship manager or a track record of marketing.
• Regular reporting of KPI’s to directors

Qualification minimum: OND

Preferably female
Remuneration
Monthly allowance 40,000 plus 10% commission on product and services respectively.