Jobs at H2Y Infotech Limited

Description:

Configuration of firewall devices

• Configuration of routing and switching equipment
• Remote support of on-site engineers and end users/customer
• To work within the network security unit providing all necessary contributions to the solution areas of the unit
• Remote troubleshooting and fault finding when issues occur
• Capacity management and audit of IP addressing and hosted devices within data centres
• Liaising with project management teams, third-line engineers and service desk engineers on a regular basis
• Speaking with customers via email and phone for initial requirement capture
• Configure and install various network devices and services (e.g., routers, switches, load balancers, VPN, QoS,firewalls)
• Perform network maintenance and system upgrades including service packs, patches, configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity plannin
• Provide Level-2 support and troubleshooting to resolve issues

REQUIREMENTS:

• University degree in Computer Science, Computer Engineering or a related subject
• Minimum of  4 years in an ICT Operating environment with hands on experience in Network Administration, Collaborations, Systems, Network Security, LAN/WAN optimization, Project delivery, Technical solutions designing
• CCIE, CCNP, CCNA, or any other relevant professional qualification
• Basic understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 02.11, QoS)
•  Solid understanding of the OSI or TCP/IP model
• Hands-on experience with monitoring, network diagnostic and network analytics tools

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Description:

• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Taking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Rapidly establishing a good working relationship with staff and other professionals
• Design web content including banners, buttons, pages and mini-sites within the site;
• Use of social media platforms to promote the company.