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  • Fresh Vacancies at Romanspage Global

  • Posted on: 11 October, 2018 Deadline: Not Specified
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  • Romanspage Global - Our client, currently require the services of suitably qualified candidates to fill the vacant position below:

    Support Engineer

     


    Location:
    Lekki, Lagos
    Job type: Full-time

    Job Descriptions

    • We urgently in need of a Support Engineer. In this position, you will be responsible for the quality and usability of products.
    • You will serve as the voice of the customer in product development core teams to ensure that the company delivers customer-ready products to the market

    Job Responsibilities

    • Ensure database security
    • Control access privileges and permissions
    • Capacity planning
    • Conduct frequent database security audits
    • Conduct frequent data accuracy audits to ensure integrity and accuracy of data
    • Coach and mentor team members
    • Develop database disaster recovery, high availability/redundancy plans
    • Ensure frequent backup of databases
    • Setup and maintain database replication on critical databases
    • Monitor database performance and query throughput
    • Conduct database tuning
    • Optimize SQL as required
    • Establish and document processes and procedures for database access, design, performance and redundancy
    • Handle database installation and upgrades
    • Refine and approve database designs
    • Understand all deployed software products, applications and features to Business Customers end to end
    • Manage properly and adequately the primary client on site and handle/manage expectations
    • Reply to customer mission critical issues outside business hours
    • Travel to customer sites for high profile issue resolution
    • Organize and have adequate representations in field visits
    • Provide enterprise-level assistance to our customers
    • Document activities and findings in a case tracking tool
    • Technical troubleshooting, analysis, and diagnosis of product issues
    • Ensure case updates and resolution timeframes are in line with service level agreement
    • Delivery of product issue work around or fix
    • Replication of customer issues
    • Development of technical documentations (Tech Notes, Tech Alerts, FAQs, etc)
    • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution

    Qualifications

    • 1st class or 2.1 B.Sc degree in Computer Science or similar field (extensive work experience may supplement degree)
    • Master's degree or equivalent is a plus
    • Minimum of 3 years' experience
    • Familiar with at least 1 relational database management system; Oracle or PostgreSQL most used
    • Technical Knowledge / Skills Preferred but not Required
    • Microsoft SQL Server database development tools and languages (SQL, PL/SQL, T-SQL)
    • Microsoft SQL Server database administration
    • Microsoft Visual Studio, including VB.Net and/or C#
    • Multiple years of experience as a Techical Support Engineer or related field practicing in support, design, development, and/or integration of process control and IT solutions for manufacturing.
    • Experienced with Windows servers
    • Experienced with Linux servers
    • Excellent SQL skills
    • Excellent verbal and written communication skills
    • Ability to prioritise your workload
    • Attention to detail.
    • Ability to think logically

    Additional Information

    • Be a great team player with a can-do attitude
    • Strong ownership mindset
    • Agile problem solving.
    • Critical thinking capabilities
    • Good attention to details
    • Dynamic and active

    go to method of application »

    Quality Assurance Engineer

     

    Location: Lekki, Lagos
    Job Type: Full-time

    Job Description

    • We are urgently in need of a Quality Assurance Engineer.
    • The Quality Assurance Engineer will be part of the great team responsible for ensuring and validating product quality.
    • This team is extremely conscious and empathetic with the end user, hence nothing less than stellar quality is accepted.

    Responsibilities

    • Plan test
    • Design tests
    • Conduct functional tests
    • Prepare bug reports
    • Conduct advanced automation testing using tools like Selenium, HP quality center, cucumber, etc
    • Liaise with developers to ensure defects raised are fixed
    • Conduct load/performance tests and report on them
    • Other functions as assigned by your line manager.

    Requirements/Qualifications

    • A First class or Second class upper Bachelor's degree in Computer Science, Computer Engineering, Mathematics, Statistics or a related field
    • Minimum of 3 years testing experience
    • Programming Experience is preferred
    • Experience using least one RDBMS, oracle or PostgreSQL preferred
    • Very good SQL knowledge
    • Excellent verbal and written communication skills
    • ISTQB foundation tester certification
    • Experience automating web and mobile application tests
    • Very familiar with test techniques and principles
    • Excellent analytical skills
    • Experience working in an agile environment.

    Other Requirements/Skills:

    • Industry knowledge
    • Strong leadership skills
    • Critical thinking and problem-solving capabilities
    • Possess a can-do mind-set
    • Good attention to details.

    Method of Application

    Use the link(s) below to apply on company website.

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