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  • Posted: Sep 19, 2018
    Deadline: Sep 26, 2018
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    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.
    Read more about this company

     

    Quality Manager

    Job Purpose

    • Ensure that the organization's Quality Management System conforms to customer, internal, ISO 15189, and regulatory/legal requirements
    • Ensure evaluation of, and reporting on, vendor quality systems.

    Job Responsibilities

    • Develop SOPs, policies & protocols for different departments as per ISO 15189 standards.
    • Conduct quality audits on a quarterly basis.
    • Monitoring of quality standards as prescribed by the accreditation bodies.
    • Abide by the accreditation standards.
    • Formulate the KPIs for the departments.
    • Conducting and monitoring the meetings.
    • Participate in periodical internal job audits in the lab.
    • Ensure patient safety throughout the organization.
    • Maintaining SOPs, Quality manual and record formats for the laboratory.
    • Implementation of Quality Standard.
    • Implementation of the hospital's program for quality improvement and patient safety and manage the activities needed to carry out an effective program of continuous quality improvement and patient safety within the hospital.
    • Quality Management System.
    • Ensure implementation of clinical audit calendar.
    • Create a planned meeting approach to engage personnel in driving quality measures.
    • Publish Monthly Laboratory Quality dashboard and review Action Plans.
    • Prepare the formal ISO 15189 Submission Report for assessment with validated supporting data.
    • Ensure Laboratory personnel are well trained on clinical quality and infection control.
    • Create a culture of Patient Safety through internal communication, workshops and seminars.
    • To conduct facility rounds with team members on infrastructure and safety related issues.
    • Implementation of corrective actions on observations in accordance with the quality and the safety policy of the laboratory.
    • Determination of the training needs & organize the same for the technicians.
    • To conduct gap analysis for implementation of ISO standards.
    • Coordinate and implement quality initiatives in the laboratory.
    • Should be responsible for new accreditations/certifications to improve the standards of the Laboratory.

    Qualifications
    Candidates must possess:

    • Bachelor's Degree in Chemistry, Biology, Environmental Science, or other Physical Sciences and 8+ years’ experience
    • 3+ years of experience providing managerial support for QA laboratory services.
    • Knowledge of laboratory and safety regulations including ISO, and MLSN standards.
    • Active certification by one or more recognized laboratory professional organizations.
    • Experience with LIMS systems and their use in analytical laboratories.
    • Evidence of completion of or exemption from the N.Y.S.C.

    Competencies:

    • Strong work ethics.
    • Leadership/Administration.

    Personal Attributes:

    • Attention to details.
    • Self-motivated.
    • Inquisitive mind.
    • Leadership .

    Skills:

    • Problem solving and Clinical decision-making skills.
    • Good time management and Organizational skills.
    • Strong teamwork skills.
    • Excellent communication skills.

    Salary

    • Very attractive.

    go to method of application »

    Human Resource and Admin Manager

    Job Purpose

    • To act as the first point of contact for HR-related queries from employees and external partners and can juggle various administrative tasks in a timely manner.

    Job Responsibilities

    • Manages all human resources related activities including recruitment, compensation, career development, performance measurement, training and personnel affairs.
    • Directs and oversees all administration related activities including security, reception, work schedules, preventative and corrective maintenance, office supplies and transportation.
    • Conducts performance evaluation training and monitors department’s performance in conducting the performance evaluation.
    • Manages the human resources planning process to determine the Company’s long-term staffing needs through discussing the personnel needs with department managers and prepares personnel forecasts to plan employment needs.
    • Manages the human resources budget preparation for the Company, and reviews human resources plans.
    • Manages the human resources department to work with outside employment agencies to fill vacant positions.
    • Monitors the compensation and benefits data of the Company to determine the competitiveness of the compensation plan.
    • Participates in interviews, selections and recruitments of employees to fill vacant positions at the Company corporate office.
    • Manages the new employee orientation to foster positive attitudes towards strategic goals.
    • Ensures that the Company’s overall human resources policies, rules, regulations and procedures comply with the Nigerian labour Law.
    • Manages and develops individual human resources staff to help them achieve full potential and deliver consistently high performance standards.
    • Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
    • Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
    • Provides historical reference by developing and utilizing filing and retrieval systems.
    • Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
    • Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
    • Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.
    • Contributes to team effort by accomplishing related results as needed.

    Qualifications

    • Bachelor's Degree in Human Resources Management or Business Administration.
    • Minimum of 8 years of experience in human resources management and administrative affairs.

    Competencies:

    • Communication.
    • Leadership.
    • Analytical and Critical thinking.
    • Relationship building.

    Personal Attributes:

    • Strong work ethics, teachable.
    • Self-motivated.
    • Versatile & Organised.
    • Personable.

    Skills:

    • Organization.
    • Multi-tasking.
    • Discrete and Ethical.
    • Conflict Management and Problem solving.

    Salary
    Very attractive.

    go to method of application »

    Front Desk/Customer Service Officer (Female)

    Job Description

    • We are seeking a highly-skilled and self-motivated front office worker to join our growing company. In this position, you will play a key role by performing various administrative and clerical tasks.
    • You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic bookkeeping, and more.
    • Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.

    Duties and Responsibilities

    • Greet clients and set a positive office atmosphere.
    • Answer the phone, take messages, and redirect calls to appropriate offices.
    • Organize and maintain files and records; update when necessary.
    • Create and maintain updated documents and spreadsheets.
    • Oversee sorting and distribution of incoming mail.
    • Prepare outgoing mail (envelopes, packages, etc.).
    • Operate office equipment, such as photocopier, printers etc.
    • Organize bookkeeping and issue invoices/checks.
    • Record minutes of meetings and dictations.
    • Inventory the stock of office supplies and order what is needed.

    Requirements and Qualifications

    • Bachelor's Degree in Business Administration or related field.
    • 3 years’ experience in Business Administration or related field.
    • Successful work experience in a front office setting or in another clerical position.
    • Strong working knowledge of office procedures and basic accounting principles.
    • Ability to effectively use and maintain office equipment.
    • Excellent typing skills with experience taking dictations a plus.
    • Solid knowledge of Microsoft Office.
    • Outstanding communication skills.
    • Great organizational and multitasking abilities.

    Salary
    Very attractive

    go to method of application »

    Business Development Executive

    Job Purpose

    • Developing the business side of the company, improving its markets position and maximising profit. Being customer obsessed and ready to solve the changing needs of our clients.

    Job Responsibilities

    • Analysis of possible business models and ideas.
    • Intimate knowledge of the diagnostic business terrain.
    • Analysis of the potential of business ideas.
    • Monitoring of the market situation.
    • Competition monitoring.
    • Identifying, qualifying and seeking out new opportunities on the market.
    • Identification of strategic targets and market niches.
    • Market research and identifying potential clients.
    • Development of new business fields.
    • Creating and developing sales and marketing strategies.
    • Building relationships with new clients and maintaining relationships with current clients.
    • Building and maintaining relationships with new and current business partners.
    • Working closely with other managers and departments.
    • Monitoring of long-term projects.
    • Contract negotiations and concluding contracts.
    • Strategic advice and support of partners, in particular, proactive development of appropriate solutions.
    • Strategic and operational development of existing activities.

    Requirements
    Qualification:

    • Bachelor's or Master's Degree

    Competencies:

    • Relationship Building.
    • An Eye for the Innovative.
    • Fact Based Decision Making.
    • Analysing Competitive Environment.

    Personal Attributes:

    • Attention to detail.
    • Creativity.
    • Business Intelligence.
    • Trustworthiness.

    Skills:

    • Research & Strategy.
    • Negotiation & Diplomacy.
    • Collaboration.
    • High Level Communication & Interpersonal Skills.

    Salary
    Very attractive.

    Method of Application

    Applicants should send their tailored CV's to: recruitment@alfred-victoria.com

    Note: Any application received after this time will be automatically rejected.

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