Retail Area Manager at a Leading Power Company

Description:

Reports to: Country General Manager

Location: Nigeria

Role Purpose: As a Retail Area Manager you will be ensuring that a network of shops meets their targets in Sales, Installation and Repossessions. Create an action plan, follow through with it and adapt in case the plan does not deliver results.

You are to lead PAS BBOXX’s efforts in acquiring customers and to lead our Marketing efforts. On the sales side, the role will be responsible for assisting country management teams in developing our agent networks across Northern Nigeria and developing new Sales channels. On the Marketing side, it will be expected to segment our customer base, create adapted Marketing strategies, and monitor those activities.

KEY RESPONSIBILITIES

• Set and own the long-term Sales and Marketing strategy for the company.
• Ensuring the company’s objective: sales, installation and repossession are met.
• Record results and adapt strategy to ensure that the company meets its customer acquisition objectives.
• Reporting the performance of each shop and product to the GM
• Build a good working relationship with the Retail Supervisor and Sales agents.
• Expand and analyse the retail network across the different PAS BBOXX operating regions.
• Develop and maintain the agent network to meet Sales objectives.
• Develop, improve and maintain existing Sales channels.
• Build, improve and maintain the agent network using data to improve effectiveness.
• Develop new Sales channels, including deeper agent penetration, referral programs, and telesales.
• Establish the systems and processes to make sure we manage our agents effectively.
• Develop Sales and Marketing budgets with the country manager.
• Develop and maintain key KPIs to analyse Sales and Marketing Effectiveness.

QUALIFICATIONS AND EXPERIENCE

• 4 7 years’ experience in a senior Marketing or Sales role in Northern Nigeria.
• Proven track record of performing above expectations in growing a business’ Sales, developing new sales channels.
• Be proficient with the Microsoft office tool.
• Sales team leadership experience.
• Have a valid driving license.
• Be willing to travel 4 days a week.
• Must speak fluent English and Hausa.

Desired skills include:

• Leading a team is a second nature: You have had a lot of professional experience leading a team. Managing conflicts and people is something you love! You achieve success through others, can manage the activities of others to guide them to a common
• goal, without necessarily doing everything yourself.
• You are a strong communicator: It is easy for you to write reports and you raise issues when necessary
• You live to meet targets: You love challenges, you are driven to reach target. Failure is never an option. You have shown in the past an ability to meet targets independently and as a leader. You take charge of the situation, and do not wait for orders to get things done.
• You are an experienced recruiter: You have built top performing sales team in the past and can show results.
• You deliver and expect the best: At PAS BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution. We also expect others to do the same. You should have stories when you over delivered in your career.
• You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
• You have strong solid business sense: you are highly analytical, grasp the numbers and their meanings, and plot appropriate course of action.
• Excellent verbal communication, listening and phone skills
• Good motivational skills and enthusiasm

CORE COMPETENCIES

• Strong commercial acumen and customer orientation
• Strong analytical, quantitative, problem-solving and project management skills
• First class time management and organizational skills, with a strong ability to prioritize
• Flexible, results-oriented and able to work in a project-driven environment
• Ability to multi-task, with strong decision-making skills
• Excellent Communication skills both oral and written.
• People/team management skills