• Customer Service Support At Church+

  • Posted on: 12 February, 2014 Deadline: 21 February, 2014
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  • Church+ is a church management software built to improve the church and fellowship data management for better member to church relationships, perfermance measurement and more.

    The management of Church+ is recruiting to fill the position of:

    Customer Service Support

     

    Job Description:
    Serves customers by providing product and service information; resolving product and service problems.

    Job Duties:

    •     Attracts potential customers by answering product and service questions; suggesting information about other products and services.
    •     Opens customer accounts by recording account information.
    •     Maintains customer records by updating account information.
    •     Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    •     Maintains financial accounts by processing customer adjustments.
    •     Recommends potential products or services to management by collecting customer information and analyzing customer needs.
    •     Prepares product or service reports by collecting and analyzing customer information.
    •     Contributes to team effort by accomplishing related results as needed.

    Requirements

    • Graduate qualification required

     

    Method of Application

    Interested candidate should send CV to: ihesiepeter@yahoo.com

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