Social Media Manager at Relocate NG

Location: Lagos (Egbeda area)
Supervise Staff: Yes
Decision Making: Yes

Role Summary

• The Social Media Manager is responsible for the ongoing management and growth of Relocate NG's social media presence across both new and existing platforms in alignment with business priorities
• This role will serve as the voice of Relocate NG as a brand on social media, as well as operate as the business’s subject matter expert across all social platforms and innovations.

Essential Duties and Responsibilities

• Meeting Monthly Revenue Projection minimums.
• Monitor activity on the company's branded social media platforms (e.g., Facebook, Instagram, Twitter, YouTube, Blog, etc.).
• Develop, execute, and manage Social Media Marketing campaigns (paid and organic).
• Use appropriate judgement to respond to all forms of social media conversation in a timely, informative and appropriate way using correct "voice" that makes each customer feel valued and acknowledged.
• Own and manage Social Media Action Plan, train team to take appropriate course of action.
• Own and manage development of the social media content calendar, maintaining proactive posting schedule.
• Find and curate content from internal and external sources and share across appropriate social media channels.
• Update content in a timely manner to facilitate customer engagement.
• Identify and create programs and promotions targeting community growth and engagement.
• Monitor and analyze performance of social content against defined goals/KPIs, reporting results and recommended actions to GM.
• Incorporate SEO best practices across social platforms.
• Tabulate and record metrics for measurement and reporting dashboards (e.g., number of comments, shares, post-level "Likes”, “follows”, views, enquiries, sentiment, etc.).
• Research and address issues, concerns or opportunities before escalating to the GM.
• Ability to work independently/autonomously or in a team-environment is essential.
• Perform other duties as assigned.

Qualifications
Work Experience and Education:

• Bachelor's Degree or its equivalent
• 2+ years experience in managing social media content and platforms for a consumer-facing brand

Knowledge, Skills and Abilities:

• Hands-on knowledge and experience in planning, managing and executing Social Media initiatives.
• Understanding of Social Media monitoring tools, web analytics, Social Media management systems, digital ecosystems and innovation across the digital/social landscape.
• Solid analytical skills, including a deep understanding of Social Media analytics.
• Knowledge of Digital Marketing best practices.
• Knowledge of Social Media legal guidelines.
• Excellent written and communication skills.
• Ability to work independently.
• Ability to travel outside Lagos if the need arises.
• Ability to work well under pressure and able to multi-task.
• Preferably female.

What do we have to offer?

• We offer a Basic salary of N50,000 and also a Quarterly profit sharing.