• Jobs At Foltechs Engineering Services Limited

  • Posted on: 29 January, 2014 Deadline: 14 February, 2014
  • View Jobs in Engineering / Technical View All Jobs at Foltechs Engineering Services Limited
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  • Foltechs Engineering Services Limited is recruiting to fill the following position:

    Secretary

     

    Responsibilities

    •     Managing diaries and making appointments
    •     Preparing and distributing papers and documents for meetings
    •     Taking messages
    •     Handling correspondence
    •     Drafting letters and other documents, such as PowerPoint presentations
    •     Maintaining filing systems
    •     Photocopying and printing
    •     Using various computer packages - Word, Excel, PowerPoint

    Please Note: Preferably Female

    go to method of application »

    Customer Service Executive

     

    Job Description:

    •     Providing help and advice to customers using your organization’s products or services;
    •     Communicating courteously with customers by telephone, email, letter and face to face;
    •     Attending to all walk-in customers to ensure they have a rewarding experience;
    •     Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
    •     Generate invoice for customers;
    •     Follow up on all quotation sent out to customers;
    •     Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
    •     Keeping accurate records of discussions or correspondence with customers;
    •     Developing feedback or complaints procedures for customers to use;
    •     Meeting with other managers to discuss possible improvements to customer service;
    •     Learning about your organization’s products or services and keeping up to date with changes;

    Please Note: Female Elect/Elect graduate is prefered.

    Method of Application

    Interested and qualified candidates should send their applications and CVs to: folsrecruit2013@yahoo.com

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