Hotel Sales Manager at Treasures Suites and Conferences

Overview/Position Description

• A hotel Sales manager works in the sales and marketing department of a hotel, and is responsible for bringing new business to the establishment.
• The job description of a hotel sales manager involves strong interpersonal skills, a background in sales, marketing, and management as well as an ability to responsibly manage hotel finances.
• A hotel Sales manager networks with potential clients, manages large accounts, works to maintain a loyal customer base, and oversees hotel sales and marketing strategies.

Essential Duties and Responsibilities

• Analyses current client base or target market for the hotel.
• Devises new ways to expand that client base.
• Develops promotional and advertising materials for the hotel.
• Oversees distribution of marketing materials.
• Reaches out to organizations and businesses that might require a hotel for conferences and events.
• Meets with representatives from these companies to explain the hotel’s merits and amenities.
• Networks with wedding planners and special event planners to encourage hotel bookings.
• Designs and advertises special group rates and packages to increase larger bookings.
• Overcomes hesitations of clients to close a sale.
• Manages accounts of high-profile clients.
• Processes payments and applies discounts as necessary.
• Addresses and resolves any issues or complaints regarding sales or marketing.
• Ensures that guests are enjoying their stay at the hotel and that large group needs are met.
• Maintains positive relationships with clients to encourage repeat and recurring business.

Requirements, Education and Experience

• Hotel sales managers hold Degrees in Business, Marketing or Finance and most also hold Master's Degrees in similar fields.
• Managers must also have several years of experience in the sales and marketing sector, preferably in the hospitality section.
• Most have also held a lower level managerial position prior to their appointment as hotel sales managers.

Required Knowledge, Skills and Abilities:

• Demonstrates strong organizational skills.
• Exhibits excellent interpersonal and customer service skills.
• Is willing and able to travel to establish and maintain client networks.
• Demonstrates ability to think creatively and analytically.
• Is capable of creating and maintaining a large client network.
• Demonstrates familiarity with budget software and financial management.
• Communicates clearly and effectively.
• Possesses strong leadership skills.
• Is familiar with the workings of the hotel and hospitality industry.
• Demonstrates strong persuasive and negotiation skills.
• Works well with a variety of different individuals.

Work Environment:

• A hotel sales manager spends a significant amount of time in a hotel office, overseeing high-profile bookings, researching potential clients, processing paperwork, and making calls.
• A hotel sales manager also moves around the hotel to meet and greet guests and clients.
• Some local and national travel to meet with prospective clients or attend sales conferences may also be necessary.
• Many hotel sales managers work over 40-hours per week, particularly when traveling.

Salary
On offer is between N300k and N400k per month CTC.