Job Openings at eRecruiter Nigeria

Job Profile

We are looking for a professional food and beverage manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Key Responsibilities

• Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserving excellent levels of internal and external customer service
• Designing exceptional menus, purchase goods and continuously make necessary improvements
• Identifying customers’ needs and respond proactively to all their concerns
• Leading F&B team by attracting, recruiting, training and appraising talented personnel
• Establishing targets, KPI’s, schedules, policies and procedures
• Providing a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Complying with all health and safety regulations
• Reporting to the management regarding sales results and productivity.
• Fully compliant on Micros systems and all staff fully trained
• Ongoing training with all staff in the F&B department
• All Micros cash up, void reporting is done daily in compliance to Hotel standards and policies procedures
• Working with the accounts department and participating in all Food, Beverage and operating stock takes
• Monthly summary report with all financials in all departments of F&B
• Performing such other duties as may be assigned by the General Manager.

Requirements

• Must have 5 – 6 years Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Must be very presentable with excellent communication skills.
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field

Only suitable applications will be contacted.

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Job Summary

We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail.

The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation

Responsibilities

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Notify superiors on any damages, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Requirements

• Must have Proven experience as a cleaner or housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Must have sound communication skill in English language
• Should have Degree in hospitality or any relevant discipline

Only suitable applications will be contacted.

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Job Summary

We are looking for a Housekeeping Manager to lead our team of room attendants and ensure we provide excellent customer service.

Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities.

Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

Responsibilities

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff daily
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

Requirements

• Must have work experience as a Housekeeping Manager or similar role
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Flexibility to work various shifts, including evenings and weekends
• Degree in Hospitality or other relevant studies

Only suitable applications will be contacted.

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Details:

Our client provides market leading hotel management services through high value property design, innovative revenue generation tactics, aggressive revenue management strategies and keen operational oversight, providing an exceptional customer experience and delivering increased asset value to our partners. With a chain of boutique hotels, restaurants and spas, they are ever expanding and look to engage the services of an experienced Hotels Accountant to oversee the affairs of the hospitality chain.

JOB PROFILE

The Hotels Accountant would oversee all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as development of internal control policies and procedures, ensuring that everything adheres to the hospitality chain policies and that all reports are completed on time utilizing the correct standards.

KEY RESPONSIBILITY

• Coordinate and direct the preparation of the budget and financial forecasts and report variances
• Prepare and publish timely monthly financial statements
• Coordinate the preparation of regulatory reporting
• Research technical accounting issues for compliance
• Support month-end and year-end close process
• Ensure quality control over financial transactions and financial reporting
• Manage and comply with local, state, and federal government reporting requirements and tax filings
• Develop and document business processes and accounting policies to maintain and strengthen internal controls

Key Requirements: 

• Experience working in a Boutique Hotel is most necessary.
• Minimum of 10 years accounting experience.
• Minimum of 7 years’ experience in Hospitality.
• Working knowledge of OPERA / MICROS.
• A second degree/ MBA is an added advantage.
• Relevant professional accreditation & accounting institutional memberships.
• ERP Savvy.
• Working knowledge of accounting standards.
• Must be able to maintain strict confidentiality of business and office matters.
• Experience in developing accounting systems, processes, policies and procedures are essential.

Only suitable applications will be contacted.

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JOB PROFILE

The basic function is to directly supervise all Front Office services personnel across board to ensure best practices and smooth operation of the Front Office.

The Front Desk Manager should be an embodiment of what boutique hotels stand for.

KEY RESPONSIBILITIES

• Perform the function of a link between the management and the front office personnel.
• Advise the management on, and participate in the process of hiring, training, and disciplining all front desk, reservation and other guest services staff members to maintain the desired standards of the hotel.
• Plan the present and future need of resources to carry out the functions of the department.
• Ensure the proper image of the hotel is being maintained by all the team members with respect to grooming and uniform standards.
• Prepare all necessary forecasts; work closely with reservation, front office, housekeeping and sales to maximize occupancy rate, and revenue, and keep all departments notified of any fluctuations in business levels, special guests, groups, etc.
• Maintain good communication with other departments to ensure maximum cooperation, productivity and guest satisfaction.
• Develop relationships with guests and clients by providing maximum personalized guest service.
• Attend regular department heads’ meetings and contribute ideas about hotel operations in general.
• Manage inventories and keep abreast with the new trends and ideas in the hospitality industry.
• Liaise with the management to assist the staff with any concerns they have regarding their welfare.
• Respond promptly and take a supervisory role in any hotel emergency or safety situation and convey the required emergency procedures to all concerned.
• Preform any other function required by the Management

KEY REQUIREMENTS

• 5 years Proven work experience as Front Desk Manager in a 3 to 5 star boutique hotel in Nigeria.
• Hospitality software savvy.
• Meticulous attention to detail.
• Problem solving skills.
• Excellent Communication and people skills.
• Good Organizational and multi-tasking abilities.
• Proficiency in English (Both Written and Oral).

Only suitable candidates will be contacted.