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  • Posted: May 27, 2018
    Deadline: Not specified
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    Finance and Administrative Officer

    Reports to: General Manager

    Summary of roles & Responsibilities:

     The Finance & Administration Officer will be responsible for all financial and related administrative matters of Incubation Park, and will report to, and work closely with, the General Manager. In addition, the Finance & Administration Officer will partner with the General manager, and Board, to develop and strengthen strategies relating to finance and administration across the organization. The Finance & Administration Officer shall always act in accordance with Incubation Park constitution and policies.

    The responsibilities of the Finance & Administration Officer will include:

    • Responsible for all aspects of financial management and control.
    • Effective financial reporting for iPark Garden, in a timely, accurate, relevant and informative manner.
    • General administration.

    Administrative Roles

    • Maintains the work structure by updating job requirements and job descriptions for all positions.
    • Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
    • Prepares employees for assignments by establishing and conducting orientation and training programs.
    • Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
    • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
    • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
    • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
    • Assisting with the administration of the High Performance programme (logistics, trials, costings, other)

    Finance Role

    • Maintaining accounts general ledgers.
    •  Processing monthly payroll (ROI & NI)
    • Management of cashflow and preparation of monthly cashflow projections.
    • Preparation of quarterly management accounts for the Board, to include P&L/Balance Sheet and analysis of variances.
    • Preparation of annual accounts to trial balance stage and liaising with external auditor.
    • Preparation of annual budgets for submission and presentation.
    • Management of Accounts Payable & Accounts Receivable.
    • Liaising with banks for all finance matters.
    • Administration of the organization’s insurance policy.
    • Assisting, supporting and liaising with ipark health club members for membership registration.

    Requirements for the position:

    • Bachelor’s degree in any social sciences with 3years relevant working experience.
    • Must have stamina to remain focused and resolute in regular stressful and tiring job conditions.
    •  Must be self-motivated, adaptable, mature and resilient
    • Must have good oral and written communication skills. Should be able to communicate effectively with top management, fellow managers, and subordinates and with the public. 

    Skills:  Employee Relations, Budgeting, Payroll management, HRIS applications proficient, Pay roll expert, performance management strategies, inventory management, Training and coaching, Benefit administration/Logistics. Employment Law Knowledge

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    Sales and Business Developing Officer

    Reports To: General Manager

    Position Summary:

    As a Sales and business development officer, you are to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the iPark Garden. Also develops strategic action plans for iPark Garden to drive measurable, incremental sales revenue.

    Identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally, work with individual hotel teams to identify skill development areas and properly deploy sales and marketing resources.

    Sales Manager Duties and Responsibilities:

    • Responsible for Corporate and Travel Agent Room Sales.
    • Update action plans and financial objectives quarterly.
    • Identify new markets and business opportunities and increase sales.
    • Represent iPark in various events and exhibition.
    • Implements all sales action plans related to market areas as outlined in the marketing plan.
    • Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
    • Able to provide Quick and timely responses, immediate communication to the properties, develop professional long-term business relationships.
    • Provide the highest quality of service to the customer always. 
    • Participates in sales calls with members of sales team to acquire new business and/or close on business.
    • Executes and supports the operational aspects of business booked (e.g. Business Incubation hub, generating proposal, ipark innovation and business development, writing contract and customer correspondence). 
    • Able to supports iPark service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
    • Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of iPark.
    • Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
    • Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
    • Assess additional training needs based on data gathered and interaction with sales team from property visits. 
    • Attending all department and hotel meetings as necessary.
    • Targeting key accounts potential for the company.
    • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, Farm trips, trade shows, etc.
    • Develops relationships within community to strengthen and expand customer base for sales opportunities.
    • Manages and develops relationships with key internal and external stakeholders.
    • Acquiring and developing new business accounts and preparing sales proposals for clients.

    Prerequisites:

    • Proven success in a similar role and environment.
    • Empathy towards your customers and colleagues.
    • Pride and attention to detail.
    • Polished personal presentation with Warm, confident and hospitable personality.

    Education:

    2-3-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major.

    Experience:

    3 to 4 years’ experience in the sales and marketing or related professional area.

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    Waiters/Waitresses

    REPORTS TO: Restaurant Manager / Supervisor

    POSITION SUMMARY:

    Ensure that all guests are served to the ipark standard in the Restaurant / Bar / Lounge areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas.

    Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hospitality standards in a friendly, timely and efficient manner.

    F&B SERVER DUTIES AND RESPONSIBILITIES:

    • Greets guests and presents them with the menu.
    • Informs guests about the special items for the day and menu changes if any.
    • Suggest food and beverages to the guest and also try to upsell.
    • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.
    • Obtaining revenues, issuing receipts, accepting payments, returning the change. 
    • Performing basic cleaning tasks as needed or directed by supervisor. 
    • Filling in for absent staff as needed
    • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
    • Communicate to the guest and provide assistance with their queries.
    • Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
    • Serve food and beverage to the guest as per the course of order.
    • Observes guests and ensure their satisfaction with the food and service.
    • Promptly respond to guest with any additional request.
    • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering 
    • desserts and drinks, removing courses, replenishing utensils, refilling glasses. 
    • Prepare mixed drinks for service to your customers table. 
    • Properly open and pour wine at the tableside. 
    • Adhere to grooming and appearance standards consistently. 
    • Understands and can communicate products and services available at the resort.
    • Must have some familiarity with basic cooking skills.
    • Assist with stocking and maintaing the resturant par stock levels and side station.
    • Help other areas of the restaurant such as answering telephones and completing financial transactions.
    • Print closing report and drop the cash with the front office / accounts department/Cashier.
    • Close the shift on the POS terminal.

    PREREQUISITES:

    Education:

    High school diploma or equivalent preferred.

    Experience: 

    Previous serving experience required, Excellent oral communication skills required, Positive interpersonal skills required and Can handle local language and English.

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    Purchasing Assistant

    REPORTS TO: Admin & Finance Manager/ General Manager

    POSITION SUMMARY:

    As a purchase Assistant one should work with suppliers to negotiate contracts for purchase of required goods and keep accurate records of transactions trends. 

    Also to assist the Finance and Operational Departments in the monitoring, reporting and controlling of Cost of Sales in the iPark Garden, including internal control, financial analysis and reporting, budgeting, forecasting etc.

    PURCHASING OFFICER DUTIES AND RESPONSIBILITIES:

    • Implement sound purchasing policies, systems and procedures in accordance with Company standards.
    • Monitor vendors for quality, service and price through standard purchasing specifications.
    • Obtain competitive quotations for iPark Garden requirements and ensure that the best product is sourced and purchased.
    • Establish contracts to ensure reduced pricing for all operating areas.
    • Receives market list from the Executive Chef on a daily basis and arranges for delivery of those items daily.
    • Ensures that all order receiving dates are updated by the buyers according to the suppliers promised delivery dates.
    • Ensures that all authorised or approved purchase orders are sent to their respective suppliers/vendors for delivery purposes on a daily basis.
    • Ensures & verifies that quotations are regularly updated and supplier’s new current price lists are maintained.
    • Ensure the efficient operation of the Purchasing Department in all aspects.
    • Obtains written approval for established Minimum / Maximum stock levels by the general manager. 
    • Checks, explains if needed and approves delivered items discrepancy report issued by cost control regarding price and quantity order variances.
    • Approves all addition requests for new storeroom items, checking correct item description, unit, packing, category and establishes Min/Max estimated stock levels.
    • Issues regularly slow moving item lists. 
    • Identifies items for standing orders utilising vendor's logistics for regular deliveries to iPark based on approved highly consumed items.
    • Ensures validity of items available, force issue obsolete items and follows up on action taken for disposal.
    • Verifies that all documentation and proper quotations are maintained and filed according to Policy and Procedure requirements. 
    • Approves all storeroom re-order requests, verifying quantities within the established Min/Max stock levels.
    • Responsible for all purchasing functions, quotations, quality and availability.
    • Responsible for physical control of all store items until issued, fully documented under strict control procedures (key control, timing schedule, authorised issue requests). 
    • Responsible for maintaining logical storeroom inventory levels operationally needed.
    • Spot checks storeroom requests if properly maintained, verifies quantity requested and issued, proper items received by signatories & ID availability.
    • Ensures that the suppliers follow the rules relating to hygiene of goods delivered.
    • Keeps all records in a way that they can be checked at any time for information or audit purposes.
    • Maintains all documents, files and listings up-to-date and performs his duties in the most efficient manner.
    • Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.

    PREREQUISITES:

    Strong negotiating and closing skills required, along with a demonstrated ability to develop negotiation strategies for complex activities. Ability to evaluate legal and business risks and ramifications of proposed contractual terms. Consistently offer professional, engaging and friendly service

    EDUCATION:

    Graduate or diploma in business studies or purchasing and supply. With good knowledge of MS office suite and Materials management software (MMS)

    EXPERIENCE:

    Previous Min 2 years’ experience with expertise in the Hotel and Catering industry.

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    Executive Chef

    REPORTS TO: General Manager / Food and Beverage Director

    POSITION SUMMARY:

    Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavor for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction.

    Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

    Executive Chef Duties and Responsibilities:

    • Trains, develops and motivates staff to meet and exceed established food preparation standards on a consistent basis.
    • Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.
    • Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.
    • Should be able to provide direction for all day-to-day operations in the kitchen.
    • Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
    • Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.
    • He should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.
    • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
    • Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
    • Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation. 
    • Determines how food should be presented, and create decorative food displays.
    • Recognizes superior quality products, presentations and flavour.
    • Ensures compliance with food handling and sanitation standards.
    • Follows proper handling and right temperature of all food products.
    • Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.
    • Coordinates with the purchase department for acquisition of needed goods and services.
    • Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.
    • Ensure proper grooming and hygiene standards for all kitchen staffs.
    • Ensures all kitchen employees maintain required food handling and sanitation certifications.
    • Ensure proper purchasing, receiving and food storage standards in the kitchen.
    • Interacts with guests to obtain feedback on food quality, presentation and service levels.
    • Actively responds to and handles guest problems and complaints.
    • Maintain Quality levels of receiving, storage, production and presentation of food.
    • Ensure sufficient staffing levels are scheduled to accommodate business demands.
    • Follows and enforces all applicable safety procedures specified for kitchen and food servers.
    • Discuss daily food cost reports with key kitchen and F&B team members.
    • Review weekly and monthly schedules to meet forecast and budget.
    • Attend the daily morning meetings and other administrative sessions.
    • Identifies the developmental needs of kitchen staffs and provide coaching, mentoring, and also helping them to improve their knowledge or skills.
    • Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Also interview and hire new applicants for kitchen.
    • Frequently review finished products for quality and presentation before the orders are send to guest.
    • Able to perform additional duties as requested by the management as and when required.
    • Ensures disciplinary procedures and documentation are completed according to hospitality operational Standard and Management Policy.

    PREREQUISITES:

    • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
    • Having an eye for detail and creativity to look at things differently will be a key to developing the Food and Beverage Experience.

    EDUCATION:

    • Able to demonstrate excellent written and verbal communication in English.  
    • Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook.
    • 3 Year Hospitality Management or equivalent Culinary university degree.

    EXPERIENCE:

    With a minimum of two years experiences in a similar capacity / function in an international five star hotel with strong background in HACCP procedures and application.

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    Bartender

    REPORTS TO: Restaurant Manager / F&B Manager

    POSITION SUMMARY:

    Bartenders will be responsible to prepare and serve drinks to customers, able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with ipark’s guest and ensure they have a great experience at the BAR or lounge.

    Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.

    DUTIES AND RESPONSIBILITIES:

    • Interact with guest, take orders and serve drinks /snacks to guest.
    • Plan and present bar menu.
    • Check identification of the guest to make sure they meet age requirements for purchase of alcoholics’ products.
    • Mix ingredients to prepare cocktails and other drinks.
    • Mix drinks, cocktails and other bar beverages as ordered and in compliance with ipark standard drink recipes.
    • Arrange bottles and glasses to make attractive displays.
    • Assess customers’ needs and preferences and make recommendations
    • Ability to Sell or influence others for up selling and suggestive selling.
    • Provide recommendations and suggestions to guest for choosing Drinks and Snacks.
    • Serve customers in a friendly and helpful manner.
    • Keep the bar counter and work area neat and clean at all times.
    • Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
    • Demonstrate a thorough knowledge of food and beverage products, menus and Promotions
    • Handle and move objects, such as glasses and bottles, using hands and arms.
    • Clean up after customers and clean work area.
    • Make sure ashtrays are cleared as and when required.
    • Wash glassware and utensils after each use.
    • Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
    • Perform physical activities such as lifting and stooping.
    • Maintain liquor inventory and consumption.
    • Collect payment for drinks served and balance all receipts.
    • Prepare inventory or purchase requisitions as needed to replenish supplies.
    • Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests. 
    • Stay guest focused and nurture an excellent guest experience
    • Comply with all food and beverage regulations
    • Perform Other duties as assigned by the management.

    PREREQUISITES:

    Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required. Food Handlers Card satisfied

    EDUCATION:

    NCE/ND in hospitality or other related field. Computer Knowledge and experience in MS office programs.

    EXPERIENCE:

    Previous bartending experience required in a Mid-scale or Luxury property. experience in handling Point of sale (POS) terminals and Stock & Inventory management software.

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    Pool Attendant

    REPORTS TO: Maintenance Manager / Facility Manager / Manager on Duty

    POSITION SUMMARY:

    Performs guest safety and recreational work supervising, swimming and enforcing regulations at the iPark pool as well as providing for the guest-s comfort. An essential responsibility of this role includes ensuring cleanliness, setting -up and safety of all areas and facilities and attend to all guests needs within the iPark  pool area as per the safety guidelines of the management.

    SWIMMING POOL ATTENDANT DUTIES AND RESPONSIBILITIES:

    • Observes and patrols pool and enforces safety regulations.
    • Assists swimmers from water when in danger.
    • Provide excellent service consistent with the iPark Garden standards operating procedures and brand attributes.
    • Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
    • Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
    • Pool side Bar hours of operation, location of facilities, and emergency procedure for rescue.
    • Knowledgeable of iPark Garden facilities and services to answer guest inquiries.
    • Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction.
    • Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
    • Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to engineering department.
    • Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
    • Knowledge of the principles and practices of resuscitation, first aid, and CPR/PR techniques.
    • Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
    • Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment.
    • Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
    • Facilitate and maintain consistent pool safety programs, training, and documentation to ensure the overall safety of guests in the pool area.
    • Work closely with other departments that are essential to ensuring a positive guest experience.
    • Perform other duties as assigned by supervisor

    PREREQUISITES:

    Must have good understanding of the English language. First Aide Certified is an added advantage. Excellent customer service skills. Ready to work varied shifts during Weekdays, weekends and holidays.

    EDUCATION:

    High School diploma or equivalent. Basic Computer knowledge 

    EXPERIENCE:

    Previous experience working as a Pool Guest Attendant or Lifeguard in star hotels.

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    Housekeeping Attendant

    REPORTS TO: Head House person / Desk Control Supervisor

    POSITION SUMMARY:

    Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms.  Performs any combination of the following tasks to maintain guestrooms, working areas, and the iPark premises in general in a clean and orderly manner.

    HOUSEKEEPING ATTENDANT DUTIES AND RESPONSIBILITIES:

    • Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
    • Cleans rooms, hallways and restrooms.
    • Washes walls and ceiling moves furniture’s and turn mattress.
    • Sweeps, mops, scrubs, waxes and polishes floor.
    • Dusts and polishes metalwork.
    • Collects soiled linen for laundering.
    • Received linen supplies from floor shoots.
    • Maintains housekeeping carts.
    • Removes trash collected by room attendants.
    • Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, soild linen.
    • Perform duties of room attendant when necessary.
    • Sort linen, stock room attendant closets.
    • Clean all public areas in the prescribed manner while following department standard operating procedures.
    • Remove soiled linen and trash from the pool side and other service area and take to appropriate locations in the prescribed manner.
    • Report missing / found articles, damage or merchandise problems to the housekeeping supervisors.
    • Respond at all times in a friendly, helpful manner to guests and other collegues.
    • Take up any tasks assigned by the supervisors as and when needed.
    • Report to work in required uniform and in adherence with the iParks Dress Code Policy.
    • Must be able to work independently and as a team player

    PREREQUISITES:

    • Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

    EDUCATION:

    SSCE or equivalent 

    EXPERIENCE:

    Previous housekeeping experience preferred. Freshers with no experience will also be considered.

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    Steward/Dishwasher

    REPORTS TO: Chef

    POSITION SUMMARY:

    Primarily Responsible for Operating and maintain cleaning equipment and tools. Also responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment's etc. Maintains the kitchen, dish washing and back area in an inspection-ready condition in accordance with local authority and hotel guidelines.

    DUTIES AND RESPONSIBILITIES:

    • Ensure the kitchen is clean, well maintained and organized at all times.
    • Ensure floors are dry and clean at all times.
    • Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards.
    • Adhere to all sanitation guidelines.
    • Assist the Cooks and Servers as and when necessary.
    • Collects and removes trash from all areas of the operation following established procedures.
    • Dispose of waste as per authority standards and Adhere to recycling guidelines.
    • Ensure waste bin area is kept clean and tidy.
    • Carry out general cleaning as directed to include sweeping, mopping up, washing up, emptying of rubbish bins and boxes ensuring placement in the correct containers
    • Cleans and sanitizes pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures.
    • Cleans and maintains floors and walls in kitchen and dish washing area by following standard procedures.
    • Cleans and sanitizes dishes and related service ware following established procedures.
    • Cleans large equipment as assigned, following established procedures.
    • Consistently adheres to SDS (Safety Data Sheet) information related to the proper and safe use of chemicals in the workplace.
    • Knowledge and proficiency to operate industrial dish washers.
    • Ensure all equipment is clean and in good working order.
    • Check all chemical levels and inventory.
    • Wash, Wipe, Sort, stack dishes, and load/unload dishwasher
    • Wash, Wipe, Sort, stack and store all cleaned items in an organized and safe manner.
    • If any breakages or chipped items found, then remove them from circulation and update the breakage and inventory register.
    • Clean, sanitize and close workstations.
    • Uses and maintains all equipment's according to manufacturer and department guidelines.
    • Report any maintenance or hazard issues to the chief steward / stewarding manager.
    • The Kitchen Steward, upon demonstrated job performance excellence, will be considered for numerous growth opportunities.
    • Always Maintain a clean and safe work environment.
    • Perform Other duties as assigned.

    PREREQUISITES:

    The right candidate should have a positive attitude, Communicates effectively, work under pressure and Priorities and works efficiently with limited supervision.

    EDUCATION:

    High school or equivalent diploma.

    EXPERIENCE:

    Previous experience in similar role and Knowledge of Basic Food Hygiene.

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    Maintenance Technicians

    REPORTS TO: Chief Engineer / Shift In-charge

    POSITION SUMMARY:

    Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. And to Complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures.

    Continually work towards and support the improvement of engineering service to guests, other departments and fellow staffs.

    MAINTENANCE TECHNICIAN DUTIES AND RESPONSIBILITIES:

    • Respond and attend to guest repair requests.
    • Welcome and acknowledge all guests according to company standards, anticipate and address guests.
    • Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
    • Communicate with different types of people to comprehend what they want and to provide them with information and assistance.
    • Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed.
    • Update the maintenance work order form / Job card and file them. 
    • Ability to interpret readings from meters & gauges and other measuring units. 
    • Ability to prioritize and organize work assignments.
    • Ability to work under pressure situations and exercise good judgements.
    • Ability to focus attention on details, speed and accuracy.
    • Ability to ensure security of guest room access and hotel property.
    • Ability to read and understand test equipment, measuring devices, and safety manuals.
    • Program TV's and perform general housekeeping, pool and engineering-related inventory duties.
    • To ensure equipment’s are clean, lubricated, protected, and maintained.
    • To be available for any emergencies and act in an engineering capacity to protect guests and associates and preserve the building and its systems during the emergency.
    • To monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.
    • Read and understand blueprints, schematic drawings, and technical parts breakdown.
    • Carry out specific oral and written instructions.
    • Maintain maintenance inventory and requisition parts and supplies as needed. 
    • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
    • Maintains the iPark facility and related equipment in a safe and efficient manner.
    • Performs other duties as assigned by the management
    • Train and instruct other members of the staff through sharing of knowledge and skills. 

    PREREQUISITES:

    Equipment maintenance management, keeping work areas clean and well organized. Ability to multi-task in busy environment and adheres to iPark Standard Operating Procedures. 

    EDUCATION:

    Diploma holder and its equivalent in maintenance and knowledge of housekeeping, knowledge of swimming pool maintenance and electrical or civil engineering is an added advantage.

    EXPERIENCE:

    Minimum 1 to 2 years’ experience in a similar role with a good understanding of English, both written and oral.

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    Store Assistant

    Reports To: Purchase Manager / Store Manager

    Position Summary:

    The storekeeper has the main responsibility to receive, store and issue supplies and equipment for the day to day Restuarant operations. Work closely with purchasing department, ensure cleanliness of all work areas, keeping storage and receiving areas clean and tidy at all times.

    He/she also verifies that all supplies and goods received are listed on requisitions/orders and the delivery challans, invoices are checked and filed in the appropriate folder. Maintains par stock, inventory and stock records every month and compiles records of expenditures/consumptions etc.

    Storekeeper Duties and Responsibilities:

    • Receive and forward all goods and deliveries in and out of iPark Garden to the correct point of contact/storage area.
    • Able to follow standards for issuing and receiving stock within the store's area of operation.
    • Monitor and take inventory on regular basis to compile orders based on par levels or needs.
    • Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.
    • Monitor PAR levels for all food items to ensure proper levels.
    • Responsible for storage of both food & beverage and operational stock.
    • Responsible for the day-to-day check on the storage facilities for upkeep and hygiene.
    • Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.
    • Refuse acceptance of damaged, unacceptable, or incorrect items.
    • Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
    • Ensure all store requisitions are signed by concerned Department Heads (HOD’s) and approved by FC/GM depending upon the operations procedure.
    • Ensure the quantity requested and the quantity issued always matches.
    • Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.
    • Post all invoices using the MMS - Material Management System.
    • Conduct inventory audits to determine inventory levels and needs.
    • Any differences between the manual count and MMS software have to be investigated and the information to be given to the Finance/Admin Department.
    • Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.
    • Complete requisition forms for inventory and supplies.
    • Extend all requisitions on a daily basis and update the inventory management software/system.
    • Work closely with Purchasing to order and receive items and equipment.
    • Troubleshoot any vendor delivery issues and oversee/follow up on the return process.
    • Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.
    • Adhere to all Health and Safety procedures particularly relating to food and beverage items.
    • Keep accurate recordings of all incoming and outgoing goods.
    • Notify the store manager/supervisor of any low stock levels.
    • Identify and report any slow-moving items to avoid over purchasing.
    • Verify and track received inventory and complete inventory reports and logs.
    • Perform any other duties as assigned by your supervisors.

    Prerequisites:

    • Positive attitude and good communication skills.
    • Flexibility to respond to a range of different work situations.
    • Ability to work on your own or as part of a team.
    • Have a good eye for detail.
    • Familiar with Materials Management system (MMS).
    • Familiar with Inventory Management Software.
    • Must have basic computer skills for the day to day operation.

    Education:

    Relevant diploma or degree in Management/Finance or related business discipline. Able to work with MS Office suite.

    Experience:

    Previous store management experience with stock control responsibility. Experience of at least two years in a similar position in the full-service hospitality industry.

    Method of Application

    Applicants should sendd CVS to ipark_13recruitment@outlook.com

    Build your CV for free. Download in different templates.

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