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  • Posted: Jan 22, 2014
    Deadline: Feb 10, 2014
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    In a relatively short time, Qatar Airways has grown to more than 140 destinations worldwide, offering unmatched levels of service excellence that have helped excel the award-winning carrier to become best in the world. Voted Airline of the Year 2011 and in 2012 in the prestigious Skytrax industry audit, Qatar Airways has won the confidence of the travelling...
    Read more about this company

     

    Airport Services Agent

    Ref Code: QR4473
    Location: Lagos
    Job Function: Commercial
    Division: Commercial
    Employment Type: Full Time - Permanent

    About Your Job:

    •     In this role you will deliver service to customers at the airport terminal, and helping create a stress free environment for customers whilst traveling with Qatar Airways.
    •     Ensure passengers receive total quality service and adhere to safety policy and security standards of the company.

    Responsibilities

    •     Include constant liaison with Check-in, Transfer Desk, and other related areas for the smooth acceptance of passengers and direct Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates etc.
    •     You will coordinate the handling of company materials and ensure smooth passenger handling and assist passengers with regards to entry requirements, visas etc and ensure passengers are assisted smoothly through airport facilities.
    •     As the first personal contact between the Airline and its customers, you will portray QR image to the highest standard ensuring that our customers receive our award winning 5 Star services at all times.

    About You:

    •     To be successful in this role you will require a minimum 3 years experience in a customer service role preferably in Airport Operations (Check-in) / Travel Agency / Hospitality / Customer Service.
    •     You will be a High energy, be enthusiastic, have a positive attitude and have a pleasant personality.
    •     You will have excellent attention to detail and the ability to work well in a team are essential to succeed.
    •     Willingness to work in shifts is essential.
    •     Fluent English (both spoken and written) is essential with knowledge of Amadeus Reservations & DCS preferred but not essential.

     

    Method of Application

    Interested and qualified candidates should: Click here to apply online.

    Note:
    you will be required to attach the following:
    1.) Resume / CV.
    2.) Education Certificates.
    3.) Copy of Passport.

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  • Send your application

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