Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: May 23, 2018
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    RB is the world's leading consumer health and hygiene company, with brands (such as Nurofen, Strepsils, Mucinex, Dettol, Lysol Finish and Vanish) sold in nearly 200 countries and operations in over 60 countries. Every day, we strive to find even better ways to give people innovative solutions for healthier lives and happier homes. Feeling well is at ...
    Read more about this company

     

    Customer Services Manager - West Africa

    Job Description

    • A fantastic opportunity is available for a Customer Services Manager West Africa to join RB’s Supply Services (WA) team.
    • You are to lead the supply chain support for the customer account teams, with a focus on the customer supply chain and logistics collaboration for service and efficiency.
    • The concentration of this role will be on leading the key accounts, Distributors, Wholesales, Exports to Africa, drop shipment service in terms of supply chain optimization and delivery.
    • The Customer Services Manager heads the collaboration with the customers, Sales teams and works closely with the RB logistics team and logistics service providers, to accomplish the goals and objectives of Customer Service, Logistics and ensuring service levels agreed with customers are met.
    • The role will also work closely with the International and Africa supply chain market teams.
    • As part of an experienced and dynamic Supply Services team, you will drive efficient and effective in-market activities and projects to increase supply chain flexibility, reduce operating costs, optimize business processes, pursue enabling technologies, and maximize replenishment efficiency with our customers.

    Requirements
    Is this You?

    • Enthusiasm, motivation and a commitment to timely delivery of results
    • Proven customer service management skills
    • Ability and confidence to challenge, question, influence and negotiate
    • Strong team working across functional teams
    • Accurate, thorough & disciplined
    • Well organized and able to meet agreed deadlines
    • Good communication and presentation skills. Ability to communicate at all levels with internal and external stakeholders.
    • Bachelor's degree program in a related field.
    • 5 years of supply chain experience in FMCG industry with core experience in customer service management with strong knowledge of logistics experience in collaborating with customers.

    We Offer
    In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly Global organisation

    Method of Application

    Interested and qualified? Go to Reckitt Benckiser Nigeria on rbsocial.referrals.selectminds.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Reckitt Benckiser Nigeria Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail