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  • Posted: May 8, 2018
    Deadline: Not specified
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    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...
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    Operations Manager

    Reporting to: Managing Director

    Job Summary

    • The Operations Manager will be responsible for maximum utilization of the organization’s resources for optimal performance.

    Main Responsibilities and Duties

    • Understands the organization's annual strategic goals and ensures total alignment by all stakeholders through tracking and reporting on assigned KPIs
    • Implement cutting edge technology & initiatives to improve overall office productivity.
    • Oversees the effective management of all company IT infrastructure – systems, software, internet facility & office equipment.
    • Ensures emerging risks are identified, assessed, and reported in line with business procedures and operational controls are working to an effectively.

    Required Experience

    • University Degree
    • Minimum 5-7 years of progressive experience in a leadership role with demonstrated success in operational management, preferably within the insurance / financial services industry.
    • Strong people leadership skills with the proven track record to coach and mentor front line employees and performance management.
    • Proven ability to lead and implement process improvement efforts
    • In depth product, system, and regulatory knowledge with proven ability to adapt and implement on-going changes, ensuring seamless transition to the customer.

    Desired Skills/Qualities:

    • Strong communication and reporting skills
    • Strong team handling skills
    • Technology Savvy
    • Strong team player with good leadership, inter-personal and organizational skills.
    • Detail oriented with strong innovative skills.
    • Ability to learn new technologies at a fast pace.

    Remuneration
    Competitive Salary.

    Method of Application

    Applicants should send updated copy of their CV's to: jobs@wfmcentre.com using ‘Operations Manager’ as the subject of the mail.

     

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