• Etisalat Nigeria is Recruiting

  • Posted on: 15 January, 2014 Deadline: 27 January, 2014
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  • Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

    Etisalat Nigeria is recruiting to fill the below position of:

    Manager Distribution (Regional)

     

    Job Summary

    • Ensure the efficient dispatch of stock to regional offices, Experience Centres and dealers in assigned region.

    Principal Functions

    •     Ensure timely distribution of stock to assigned region in adherence with defined policies and procedures.
    •     Assist in managing the following operations at regional level: dealer appraisal and selection, dealer appointment and orientation, dealer performance monitoring and measurement, dealer incentive/reward, and dealer communication.
    •     Liaise with all units within the Sales division to verify product needs and ensure consistent availability of Etisalat Nigeria products in assigned region.
    •     Assist in managing the electronic distribution channel and telecentre activities in assigned region.
    •     Implement the unit's work programmes and plans at the region in line with agreed upon procedures and guidelines.
    •     Manage inter-functional relations to ensure timely supply of Etisalat products to dealers.
    •     Ensure constant evaluation and optimization of distribution routes/models and proffer recommendations to the Head, Regional Sales.
    •     Assist in implementing the distribution function's work programmes and plans in line with agreed upon procedures and guidelines.
    •     Assist in planning and managing the human and material resources of the team to optimize performance, morale and enhance productivity.
    •     Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives.
    •     Assist in monitoring and controlling the budgetary needs of the distribution unit in assigned region.
    •     Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Regional Sales.
    •     Perform any other duties as assigned by the Head, Regional Sales.

    Educational Requirements

    •     First degree or equivalent in a relevant discipline.
    •     Postgraduate/professional qualification in a related field will be an added advantage.

    Experience,Skills & Competencies

    •     6-8 years work experience, with at least three (3) years in a supervisory role.

    go to method of application »

    Manager Sales Projects, Systems and Processes

     

    Job Summary

    • Manage and coordinate the technical support services rendered to the sales channels.

    Principal Functions

    •     Manage all activities relating to complaints management, service order management, after sales service, and sales and training technical support provided by the Systems and Processes team.
    •     Ensure prompt and efficient resolution of requests, complaints and other issues relating to sales systems and processes escalated from the Regional Sales offices and other sales channels.
    •     Ensure that all sales channels have all IT applications and systems required to fulfill the sales goals and provide technical support for these applications.
    •     Liaise with Engineering, IT, Sales, Marketing and Customer Care teams, to ensure delivery of seamless sales operations support to the sales channels.
    •     Participate in sales vendor selection process.
    •     Implement the function's work programs and plans in line with agreed upon procedures and guidelines.
    •     Plan and manage the human and material resources of the team to optimize performance, morale and enhance productivity.
    •     Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives.
    •     Monitor and control the budgetary needs of the unit/function.
    •     Review performance/activity reports including sales performance reports from subordinates.
    •     Perform any other duties as assigned by the Head, Sales Projects, Systems & Processes

    Educational Requirements

    •     First degree or equivalent in a relevant discipline.
    •     Postgraduate/professional qualification in a related field will be an added advantage.

    Experience,Skills & Competencies

    •     6-8 years work experience, with at least three (3) years in a supervisory role.

    Method of Application

    Interested and qualified candidates should: Click here to apply online. Note: When the page comes up click on New Jobs (Last 7 days), then click on Manager Distribution (Regional).

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