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  • Posted: Apr 25, 2018
    Deadline: May 11, 2018
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    UBA’s has more than 65 years of providing uninterrupted banking operations dating back to 1948 when the British and French Bank Limited ("BFB”) commenced business in Nigeria. BFB was a subsidiary of Banque Nationale de Crédit (BNCI), Paris, which transformed its London branch into a separate subsidiary called the British and French B...
    Read more about this company

     

    Teller

    Job Functions: Banking
    Industries: Banking / Finance & Investment
       
    Specification

    • Represent the bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
    • To accept retail and/or commercial deposits, loan payments, process checking and savings withdrawals
    • Maintain the highest level of confidentiality with all information obtained
    • Comply with all bank and regulatory body policies, procedures and regulations
    • Answer customer inquiries and refers customers to the proper service area for issues that cannot be resolved at the teller line
    • Other duties as assigned by the Cash Officer
    • Verify and receive loan and utility bills payments.
    • Time-stamp(Validate) and signature-verify all customers’ requests and refer those that require call-back/status approval to supervisor for action
    • Reconciles cash drawer by proving cash transactions; counting and packaging the money, turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency
    • Ensure proper and accurate balancing of cash transactions on a daily basis and ensure there is no pending transaction left on the system before closing for the day.
    • Promote the bank’s products and services by cross-selling, ascertaining customers need and directing customers to the customer relationship officers or officers concerned.
    • Escalate issues on cash shortage, overpayment, loss and theft.
    • Associated adhoc assignments

    Requirements    
    Educational Qualification:

    • Minimum Educational level- OND in any related discipline

    Experience:

    • Minimum experience- NIL
    • Previous teller experience preferred

    Age:

    • 27 years and below

    Competences
    Knowledge:

    • Basic Accounting and Mathematical skills
    • The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability to think through and rationalize decisions.
    • Banking operations, policies and procedures
    • Familiar with retail banking regulations and teller roles and responsibilities relating to each

    Skills:
    Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees:

    • Strong communication & organizational skills
    • Fast and error free processing
    • Ability to be calm under pressure
    • Good team player
    • Good Numerical skills
    • Detail oriented, high degree of accuracy and attention to details
    • Ability to work in a fast-paced environment & under pressure as needed

    Location: Yenagoa, Bayelsa Application Link

    Location: Awka South, Anambra Application Link

    Location: Asaba, Delta Application Link

    Location: Enugu North, Enugu Application Link

    Location: Owerri Municipal, Imo Application Link

    Location: Uyo, Akwa Ibom Application Link

    Location: Northern Nigeria Application Link

    Locations: Abuja, Makurdi- Benue, Lokoja- Kogi, Ilorin South- Kwara Application Link

    Method of Application

    The salary structure for United Bank for Africa is available on mysalaryscale.com

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