• Several Jobs at MFI Office Solutions Limited

  • Posted on: 25 May, 2011 Deadline: 3 June, 2011
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  • MFI Office Solutions and MI Enterprise Solutions is one of Sub-Sahara Africa’s leading providers of document imaging, printing solutions, financial solutions, ERP and telecom systems, MFI also a part  of the MFI group, is an end to end IT services and solutions provider providing cutting edge solutions to client. Enterprise Solutions has its major focus into providing solutions in the financial institutions, a manufacturing, retail & distribution and telecom segments through its Financial Solutions, Enterprise Applications, Infrastructure Solutions, Unified Communication, and IT Managed Services and Consulting practice. Formed 25years ago, headquartered in Nairobi it operates in 14 countries in Africa. It started its operation in Nigeria in 2007 & has grown steadily. Getting ready for it quantum leap for expansion now, it currently ha vacancy for this position. 

    Position: Vertical Sales Manager (Education)
    Job Code: MFI-02
    Department: Business Unit- Professional Printing
    Report To: Head of Sales
    Location: Lagos

    Job Profile: The candidate will be responsible for initiating solution selling for the Education segment

    Roles and Responsibilities:

    Will be responsible for creating new prospects and increasing awareness of solutions for the education segment
    Increasing the Customer base of the company in line with the objectives assigned
    Should be able to understand the client’s current architecture to enable position MFI’s solutions accordingly
    Ensure continued revenue growth & customer base
    Achieve & exceed designated revenue targets, build pipeline through constant engagement of customers and develop as well as strengthen the sales funnel
    Maintain long-term profitable relationship with customer base

    Desired Profile:

    A pleasing Personality with the ability and drive to have the objectives completed
    Excellent Presentation & communication Skills is a Must
    Should be from a Solution Selling background
    Should be self-motivated and a team player
    Prior Experience in CRM/ERP/ISP Sales would be an added advantage
    A thorough understanding of Sales Process, Key parameters of the Sales Cycle and the ability to draft proposals is key
    Prior experience in solution selling/printing industry/CRM

    Position: Vertical Sales Manager
    Job Code: MFI-01
    Department: Business Unit- Direct Sales
    Report To: Product Manager
    Location: Lagos

    Position: Outsourcing Manager/Executive
    Job Code: MFI-03
    Business Unit: Outsourcing
    Report To: Head Outsourcing
    Location: Lagos

    Job Profile (for Vertical Sales Manager and Outsourcing Manager/Executive): The candidate will be responsible for managing Sales and relationships with key corporate companies

    Roles and Responsibilities:
    Will be responsible for creating new prospects and increasing awareness of documents outsourcing to corporate
    Increasing the Customer base of the company in line with the objectives assigned
    Should be able to understand the client’s current architecture to enable position MFI’s solutions accordingly
    Ensure continued revenue growth & customer retention
    Achieve & exceed designated revenue targets, build pipeline through constant engagement of customers and develop as well as strengthen the sales funnel
    Maintain long-term profitable relationship with customer base

    Desired Profile:
    A pleasing Personality with the ability and drive to have the objectives completed
    Excellent Presentation & communication Skills is a Must
    Should be from a Solution Selling background
    Should be self-motivated and a team player
    Prior Experience in CRM/ERP/ISP Sales would be an added advantage
    A thorough understanding of Sales Process, Key parameters of the Sales Cycle and the ability to draft proposals is Key
    Prior experience in solution sales/ERP/CRM/ISP Sales
    3-5years for Account executive & 6-8years for Manager

    Position: Customer Care Executive
    Job Code: MFI-05
    Business Unit: Customer Care
    Report To: Head Customer Care
    Location: Lagos

    Job Profile: The candidate will be responsible for front ending-client related issues

    Roles and Responsibilities:
    Will be responsible for receiving client raised issues and resolving the same with inter-department help 
    Would be responsible for ensuring client satisfaction with respect to issues  logged and TAT for remedy
    Would be responsible for front ending issues raised by clients both pre & post implementations
    Would be responsible for conducting quarterly reviews for clients

    Desired Profile:
    A pleasing and dynamic personality with very strong communication skills
    Prior Customer Service experience or Experience in communication with corporate firm is a Must
    Should possess a quality of understanding the clients issues and finding ways to resolve the same
    prior customer care experience.

    Position: Admin Manager(HR)
    Job Code: MFI-06
    Business Unit: Operations
    Report To: Head-Finance
    Location: Lagos

    Job Profile: The candidate will be responsible for seamless operations of the business offices, its employee & welfare

    Roles and Responsibilities:

    Will be responsible for day to day activities of Business Activities including facilities, maintenance, legalities etc
    Will be responsible for employee & employer satisfaction
    will be responsible for maintaining a very high staff retention level
    Will initiate and ensure office supplies & requirements 

    Desired Profile:

    A pleasing Personality with prior experienece in handling the administration of a company
    Candidates should have a proven track record for his/her achievements in the past
    Candidate should be very vast with the market and have good contacts with required people & departments
    Prior admin & Hr experience of minimum of 8-10years

    Position: Manager Logistics
    Job Code: MFI-07
    Business Unit: Operations
    Report To: Head of Logistics
    Location: Lagos

    Job Profile: The candidate will be responsible for seamless operations of Supply Chain Management

    Roles and Responsibilities:

    Will be responsible for day to day operations of customs & clearing 
    Will be responsible for Warehouse Management
    Will be responsible for timely deliveries to branches & customers
    Responsible for operating from Marine Insurance

    Desired Profile:

    A dynamic profile with previous experience of Logistics & supply  chain management
    A thorough knowledge of customs & clearing processes from all ports
    Extensive contacts in the ports of Lagos and in customs
    Extensive contacts within the transport business
    Minimum experience of 8-10years in logistics 

    Position: Engineer
    Job Code: MFI-08
    Business Unit: Technical
    Report To: Head Technical
    Location: All over Nigeria 

    Position: Senior Engineer
    Job Code: MFI-08
    Business Unit: Technical
    Report To: Head Technical
    Location: All over Nigeria 

    Job Profile (for Engineer and Senior Engineer): The candidate will be responsible for high machine uptime

    Roles and Responsibilities:

    Ensure prompt response to customer calls
    Attain first time right for calls
    Ensure that company specified TAT is maintained
    Has to do proper installation, KOT of equipment

    Desired Profile:

    Should be dynamic & have pleasing personality
    Should take own initiative for customer satisfaction
    Should be from copier/laser printer background
    Should have exposure to LAN/connectivity
    Minimum experience of 3-4years

    Position: Manager-Sales & Presales (BFSI)
    Job Code: ENT-1-BFSI
    Business Unit: Enterprise
    Report To: Country Head/General Manager 
    Location: Lagos 

    Position: Manager-Sales & Presales - Infrastructure (BFSI)
    Job Code: ENT-1-INFRA
    Business Unit: Enterprise
    Report To: Country Head/General Manager
    Location: Lagos 

    Job Profile: 
    The candidate will be responsible for Sales and Pre-sales in the Banking and Financial Services segments.

    Roles and Responsibilities:

    The candidate will be responsible for:
    Generating leads, qualifying the opportunity at primary level
    Getter market and competition information
    Day-to-day sales and pre-sales activities
    Prepare and present introductory presentations to prospective customers.
    Build relations with decision makers, influencers and partners
    Coordinate with partners and support staff to prepare proposals.
    Monitor and follow up accounts to ensure closure.

    Desired Profile:

    The candidate should have:
    Have a minimum experience of 5-7years selling enterprise Applications.
    Have the ability to understand prospect pain areas, requirements and purpose effective solutions.
    A pleasing personality with good communication and presentation skills.
    Be able to leverage existing contacts in the industry.
    Be a team player, self-motivated and carry a passion for growth.


    Job Requirements for all positions:

    The ideal candidates should possess the following qualification:
    Five (5) credit grades in WASC/GCE/SSCE including Mathematics, English & 3 relevant subjects
    NYSC discharge certificate
    Bachelor’s Degree minimum of Second Class Lower Division) obtained from a recognised University OR
    HND (Minimum of Upper Credit) obtained from a reputable Polytechnic/College of Technology in any of the Courses listed Below:
    -Marketing
    -Business Administration
    -Accounting
    -Management
    -Computer Science
    -Economics
    -Mathematics
    -Public Administration
    -Banking & Finance
    -Electronics/Electrical Engineering
    Valid driving license with excellent driving skills
    MS Office (Word, Excel, Power Point etc)
    Willingness to work in any part of Nigeria
    Personal initiative and drive

    How to apply

    Interested candidates should send their updated resume to: hr@nigeria.mfios.com mentioning the job code in the subject field. Please note that only online applications will be processed and shortlisted candidates will be contacted via email only.
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