Customer Service Officer at Haulage and Logistics Nigeria

Key Responsibilities
The candidate will be responsible for:

• Manage and improve day to day process interaction with own customers by leveraging detailed customer knowledge
• Actively build strong relationships with customers and gain an understanding of their business, service needs and desires
• Be the owner of all customer issues and engage relevant stakeholders (internal and external) as required to facilitate timely and effective resolution
• Actively drive awareness and utilisation of the company’s products and services
• Perform any related tasks as assigned

Qualification & Experience

• Minimum of B.Sc, HND qualification.
• With at least 2 year(s) experience

Other Requirements:

• Proficiency in Microsoft Office tools
• Good multitasking capabilities
• Attention to detail
• Data Analytics
• Good Interpersonal skills
• Excellent written and verbal communication skills.