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  • Posted: Feb 21, 2018
    Deadline: Feb 23, 2018
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    Africa is a huge continent with huge resources - the greatest of which are its people and natural resources. While Africa has struggled to find its rightful place in the world economy, this has not in any way, diminished its potential or capabilities. Africa has amazing talents and our role as leaders and entrepreneurs is to harness these talents to prope...
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    Hotel General Manager

    Job Description

    • The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.
    • He / She should be an ambassador for the brand and your hotel.

    Responsibilities

    • Oversee the operations functions of the hotel, as per the Organizational chart.
    • Hold regular briefings and meetings with all head of departments.
    • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
    • Lead all key property issues including capital projects, customer service and refurbishment.
    • Handling complaints, and oversee the service recovery procedures.
    • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
    • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
    • Ensure all decisions are made in the best interest of the hotels and management.
    • Deliver hotel budget goals and set other short and long term strategic goals for the property.
    • Developing improvement actions, carry out costs savings.
    • A strong understanding of P&L statements and the ability to react with impactful strategies
    • Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
    • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
    • Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
    • Prepare a monthly financial reporting for the owners and stake holders.
    • Draw up plans and budget (revenues, costs, etc.) for the owners.
    • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services

    Requirements

    • The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
    • Available to work when needed, including weekends, holidays, and nights.
    • Must have at least 10 years experience in the hospitality industry.

    go to method of application ยป

    Office Manager

    Job Brief

    • We are looking for an Office manager to organize and coordinate administration duties and office procedures
    • Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.

    Responsibilities

    • Serve as the point person for office manager duties including:
      • Maintenance
      • Mailing
      • Supplies
      • Equipment
      • Bills
      • Errands
      • Shopping
    • Schedule meetings and appointments
    • Organize the office layout and order stationery and equipment
    • Maintain the office condition and arrange necessary repairs
    • Partner with HR to update and maintain office policies as necessary
    • Organize office operations and procedures
    • Coordinate with IT department on all office equipment
    • Ensure that all items are invoiced and paid on time
    • Manage contract and price negotiations with office vendors, service providers and office lease
    • Manage office G&A budget, ensure accurate and timely reporting
    • Provide general support to visitors
    • Assist in the onboarding process for new hires
    • Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
    • Liaise with facility management vendors, including cleaning, catering and security services
    • Plan in-house or off-site activities, like parties, celebrations and conferences

    Requirements

    • B.Sc or its equivalent Degree; additional qualification as an Administrative Assistant or Secretary will be a plus
    • Proven experience as an Office manager, Front office manager or Administrative assistant
    • Knowledge of office administrator responsibilities, systems and procedures
    • Proficiency in MS Office
    • Hands on experience with office machines
    • Familiarity with email scheduling tools
    • Excellent time management skills and ability to multi-task and prioritize work
    • Attention to detail and problem solving skills
    • Excellent written and verbal communication skills
    • Strong organizational and planning skills in a fast-paced environment
    • A creative mind with an ability to suggest improvements

    Method of Application

    Applicants should send their CV's to: ifeanyi.azu@raldsandagate.com

    Note: Only shortlisted candidates will be contacted.

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