Graduate Customer Care Officers at Powergen Engineering Limited
Posted on: 25 November, 2013
Deadline: 28 November, 2013
View Jobs in Engineering / Technical
View All Jobs at Powergen Engineering Limited
POWERGEN is one of the established organizations in the packaged power sector of the economy. Our areas of focus are in supply of Generators, Transformers, Control panels, Power Equipments, and Solar Systems. We also handle services such as maintenance of generators, rentals, overhaul and provision of genuine spares parts for generators and other ancillary equipments. POWERGEN also specializes in rural electrification and substation projects.
POWERGEN Nigeria is recruiting to fill the position of
- Identify and Source Business opportunity effectively and efficiently, whilst maintaining the acceptable client support standards
- Follow through on Client queries on specific jobs ensuring prompt resolution and feedback
- Escalate and route Client/customer issues to the relevant process departments
- Perform necessary system transactions related to your Clients request (on specific Jobs)
- Use organization and time management tools to track client complaints and meet turn-around-times and other required metrics.
- Inter-phase with the sales and Technical departments to proffer Productive business solutions.
- Ensure invoices are raised and forwarded to the clients and notify all relevant units.
- Follow up with customers on all outstanding checks
- Seek new customers for company products and services.
- Ensure existing customers maintain or increase their purchase of product or services.
- Maintain quality and professional relationship between the company and its existing & future customers.
- Responsible for updating company CRM tools and checking web mails and provide actions accordingly.
- Compilation, interpretation & filing of customers correspondence and other related Documents.
Method of Application
Interested and qualified candidates should send their CV's to: email@example.com
Have you ever needed salary data to make informed career decisions? Introducing MySalaryscale.com
, a platform that crowdsources salary data in Nigeria and we will love your input. Join MySalaryScale
❮ Back to All Jobs
- Know more about Powergen Engineering LimitedSimilar Jobs
- Job Openings at EMBiNIX
- Job Vacancies at Subsea 7
- IT/Computer Engineer at EPCM Engineers Limited
- Deputy Manager, Sales at Thermax Limited
- Customer Service Officer at Germaine Auto Centre
- Business Development Officers at GOF Autos Limited
- Purchasing Assistant at Bosch Africa
- Latest Vacancies at Mootib Global Services Nigeria Limited