You are on MyJobMag Nigeria. Go to MyJobMag Nigeria instead.
  • Graduate Customer Care Officers at Powergen Engineering Limited

  • Posted on: 25 November, 2013 Deadline: 28 November, 2013
  • View Jobs in Engineering / Technical View All Jobs at Powergen Engineering Limited
  • Subscribe to free job alerts
  • POWERGEN is one of the established organizations in the packaged power sector of the economy. Our areas of focus are in supply of Generators, Transformers, Control panels, Power Equipments, and Solar Systems. We also handle services such as maintenance of generators, rentals, overhaul and provision of genuine spares parts for generators and other ancillary equipments. POWERGEN also specializes in rural electrification and substation projects.

    POWERGEN Nigeria is recruiting to fill the position of

    Customer Care Officers

     

    Job Description

    •     Identify and Source Business opportunity effectively and efficiently, whilst maintaining the acceptable client support standards
    •     Follow through on Client queries on specific jobs ensuring prompt resolution and feedback
    •     Escalate and route Client/customer issues to the relevant process departments
    •     Perform necessary system transactions related to your Clients request (on specific Jobs)
    •     Use organization and time management tools to track client complaints and meet turn-around-times and other required metrics.
    •     Inter-phase with the sales and Technical departments to proffer Productive business solutions.
    •     Ensure invoices are raised and forwarded to the clients and notify all relevant units.
    •     Follow up with customers on all outstanding checks
    •     Seek new customers for company products and services.
    •     Ensure existing customers maintain or increase their purchase of product or services.
    •     Maintain quality and professional relationship between the company and its existing & future customers.
    •     Responsible for updating company CRM tools and checking web mails and provide actions accordingly.
    •     Compilation, interpretation & filing of customers correspondence and other related Documents.

    Method of Application

    Interested and qualified candidates should send their CV's to: hr@powergenltd.com

    Have you ever needed salary data to make informed career decisions? Introducing MySalaryscale.com, a platform that crowdsources salary data in Nigeria and we will love your input. Join MySalaryScale.
  • ❮ Back to All Jobs
  • Know more about Powergen Engineering LimitedSimilar Jobs
  • Search for jobs by keyword
  • Business Development Expert/ Sales Engineer at Nigerian Foundries Limited
  • Legal Counsel at Azikel Group
  • Lift Installer at Jamino Elevator International Limited
  • Lead Geotechnical Engineer at a Civil Engineering Company - ValueFronteira Limited
  • Senior Planner at Nigerdock Nigeria Plc
  • Mining Engineers (Senior & Junior) at Mosra Enerji Limited
  • Transport Facilitation Experts at ValueFronteira Limited
  • Assistant Accountant at Smartflow Technologies Limited
  • Filter Jobs
  • State | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

Display your company or industry jobs on your website or blog Get Started
 
 
Send your application through

Yahoomail Gmail Hotmail