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  • Posted: Jan 22, 2018
    Deadline: Not specified
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    Simeon's Pivot is a Management Training and consulting firm with a focus on Performance Improvement. We work with our clients (both individuals and corporations) to bring about enhanced performance by closing performance gaps through Status Revealing Diagnosis & Assessments, Training and Development, Performance Management, Leverage SolutionsTM and Human...
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    Hotel Manager

    Duties

    • Promoting and marketing the business
    • Managing budgets and financial plans as well as controlling expenditure
    • Setting and achieving sales and profit targets
    • Analysing sales figures and devising marketing and revenue management strategies;
    • Planning work schedules for individuals and teams
    • Dealing with customer complaints and comments
    • Addressing problems and troubleshooting
    • Ensuring events and conferences run smoothly
    • Supervising maintenance, supplies, renovations and furnishings
    • Dealing with contractors and suppliers
    • Ensuring security is effective and carrying out inspections of property and services
    • Ensuring compliance with licensing laws, health and safety and other statutory regulation

    Skills and Qualifications

    • A friendly personality and a genuine desire to help and please others
    • The ability to think clearly and make quick decisions
    • Numeracy and logistical planning skills
    • A professional manner and a calm, rational approach in hectic situations
    • Business and people management are equally important elements.
    • Minimum of 5 years working experience
    • Open to all graduates, a degree/HND in the following subjects may increase your chances:
      • Business or Management;
      • Hotel and Hospitality Management;
      • Travel, Tourism or Leisure Studies

    go to method of application ยป

    Hotel Supervisor

    Job Description
    Duties:

    • Coordinate guest arrivals and departures.
    • The supervisor approaches guests to ensure they are enjoying their stay and makes sure any guest complaint or request gets handled immediately by front office, housekeeping or dining room staff.
    • The supervisor assists with and oversees guest check-in and check-out of the hotel.
    • The supervisor ensures that all front desk employees engage politely and attentively with incoming and departing guests.
    • He or She assists with cashier functions, including taking large cash amounts and handling invoices for groups and large parties.
    • The supervisor also assists the front office team in making reservations and answers incoming telephone calls.
    • Assist guests with special requests.
    • The supervisor also directs guests to areas in the hotel and offers services like hotel and restaurant tours and booking reservations
    • The supervisor follows up with guest requests and reports more complicated needs--like negotiating prices and rooms--to hotel management.

    Skills and Qualification

    • Leadership and customer service skills,
    • Genuine friendly attitude
    • Always attentive and compassionate to guest requests and complaints
    • Open to all graduates, a Degree/HND in the following subjects may increase your chances:
    • Business or management;
    • Hotel and hospitality management;
    • Travel, tourism or leisure studies
    • Minimum of 2 years working experience.

    Method of Application

    Applicants should send their CV's to: jobs@simeonspivot.com

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