Helper (Cook) at the the United Nations World Food Programme (WFP)

Requisition # 74801
Location: Maiduguri, Borno

Organizational Context

• This job is found in Regional Bureaux (RBs), Country Offices (COs), Area Offices (AOs) and Field Offices (FOs).
• Job holders report to the Administration Associate or the designate.
• This job require a good physical fit to lift and handle heavy items and work in all types of weather conditions.

Job Purpose

• To support site maintenance services in providing cleaning, laundry, basic garden maintenance, porter duties and other related manual work, to ensure WFP premises are well-organised, kept in a clean & hygienic condition and are in compliance with the established standards.

Key Accountabilities (not all-inclusive)
Reporting to the Admin officer, the staff will perform the following functions:

Personal Hygiene:

• Ensure highest standards of personal hygiene, including showering and changing of personal and work clothes on a daily basis.

Food Hygiene Cooking & Handling:

• Using the Guesthouse contributions, ensure that sufficient food is procured and available to be cooked when needed (Breakfast, Lunch and Dinner) Mondays through Sundays.
• Ensure that the kitchen facilities are always clean and disinfected, including the floor, kitchen   stove, kitchen shelves, kitchen pantry, kitchen refrigerator and kitchen freezer.
• Ensure that the crockery, cutlery, utensils and other cooking items are spotless clean at all times
• Ensure food is washed properly before cooking
• Ensure food is served in clean serving pots
• Ensure food is stored in the appropriate storage spaces including refrigerators, freezers and food pantry shelves for dry foods
• Ensure that food is served in the appropriate and clean hot pots.
• Balanced Diet: for example, every meal must have – salad, starch, protein and desert/fruitsBEVERAGES' HYGIENE, PREPARATION & HANDLING
• Ensure that all beverages are handled with proper hygiene standards, including using clean utensils for serving and storage.
• Ensure that freshly prepared beverages such as fruit juices (smoothies) are handled with the required and appropriate care following high hygiene standards of washing the fruits well before use.

Communication

• Ensure clear communication both written and verbal to the Supervisor, Guesthouse residents, Co-workers (Cooks) and other staff at the Guesthouse.
• Report any issues that require the Supervisor's attention or decision
• Report all food contributions and expenditures in the appropriate ledger for the Supervisor's review including other Guesthouse residents who may be interested to review.

Team Work:

• Establish a team work relationship with other Cooks and Assistant Cooks
• Establish and build on good working relationships with the Guesthouse residents and fully understand their food requirements, meal schedules etc.
• Work with other cleaning personnel who support the Guesthouse on general hygiene standards to promote high quality staff wellness.

Other Duties

• Perform any other duties as may be required by the Supervisor or the Guesthouse residents.

Other Specific Job Requirement:

• This section is optional to describe additional responsibilities & knowledge required for the specific job

4Ps Core Organizational Capabilities
Purpose:

• Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
• Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
• Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
• Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.

People:

• Look for ways to strengthen people's skills: Seeks opportunities to build and enhance individual skills.
• Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
• Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
• Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.

Performance:

• Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
• Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
• Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
• Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.

Partnership:

• Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
• Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
• Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
• Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

Standard Minimum Qualifications

• Education: Completion of Secondary School Education.
• Experience: One year or more of related work experience.

Knowledge & Skills:

• Knowledge of basic equipment and use of cleaning materials/solutions.
• Ability to operate and maintain equipment and supplies related to work in a good working condition.
• Ability to work in all weather conditions and meet the deadlines.
• High sense of responsibility and initiative.
• Punctuality, honesty and integrity.
• Ability to work in a multicultural environment.
• Ability to work in a team.

Language:

• Intermediate knowledge (level B) of English and fluency (level C) in the duty station’s language, if different.

Terms and Conditions

• Qualified female candidates are encouraged to apply.
• Only Nigerian national (or residents with valid residence and work permits) are eligible to apply.
• Applications must be submitted online and in English only.
• Only shortlisted candidates will be contacted.
• Canvassing of any sort will lead to automatic disqualification of the concerned applicant.