Senior Management Team Senior Support Officer at the International Rescue Committee (IRC)

Background
The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State. Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview/Summary

• The Senior Management Team Support Officer (SMTSO) will work closely with members of the SMT ensuring their administrative needs are provided for in a professional and efficient manner, to a high quality standard.
• He/She should be able to provide regular office support functions and schedule internal meetings.
• You will be expected to serve as a resource to the SMT in managing tasks in an effective and efficient manner. To be successful in this role, the candidate should have excellent organization skills along with the ability to prioritize tasks and meet deadlines.

Major Responsibilities
General Administration:

• Provide general administrative support to SMT members;
• In line with IRC policy and in conjunction with relevant departments, arrange travel including, flights, visas, vaccinations, accommodation and itineraries for SMT members and high level visitors;
• Process expenses for SMT members in compliance with organizational policy;
• Maintain appropriate filing system and ensure hard and electronic files are kept up to date and in line with IRC Policies
• Acts as a link between SMT and other departments and staff members.
• Perform in a lead support capacity; ensure schedules are maintained and deadlines are met on submission of SMT Monthly reports, develop processes and procedures for engagement with the support of the SMT.

Strategy and Management:

• Manage all aspects of the Senior Management Team (SMT) meetings from scheduling, collating and distributing the agenda and papers in advance of the meetings and taking and distributing meeting minutes;
• Support the SMT in monitoring progress against key performance indicators and Strategy Action Plan.

Communications:

• Prepare speaking points, meeting notes and PowerPoint presentations ahead of core meetings and external events;
• Support the SMT in drafting and preparing any necessary communications both internal and external.

Regulatory Compliance:

• Ensure that IRC Nigeria’s necessary government registration is up to date;
• In collaboration with relevant teams, ensure that IRC Nigeria is meeting all reporting obligations under the terms of IRC Nigeria’s MOU with the government of Nigeria.

Event Management:

• Plan and coordinate events, SMT and CMT meetings and conferences as necessary;
• In coordination with relevant departments source suitable venues and catering arrangements based on comparatives quotes and in line with organizational procedures;
• Take responsibility for preparing guest lists, design and production of invitations, collate RSVPs, speaker travel, and the development of itineraries, signage and the registration process.

Other:

• Perform other tasks as requested by the CD from time to time.

Working Environment

• The position will be based in IRC’s Abuja office with travel to Adamawa, Borno and Yobe states.

Key Working Relationships

• Position Reports to: The CD
• Position directly supervises: None
• Indirect Reporting: SMT members
• Other Internal and/or external contacts:
• Internal: Members of Country Management Team, Operations and others.
• External: Various

Job Requirements

• A degree in Humanities or Social Sciences
• An additional higher degree or Professional qualification is desirous
• A minimum of 3 years’ experience working as an Executive/Personal Assistant or similar role;
• Excellent administration and office management experience;
• Excellent knowledge of MS Office;
• Typing speed 70 wpm minimum;
• Experience of organizing, coordinating, and minuting meetings;
• Proficiency in online collaboration tools, particularly for event and meeting management
• Good interpersonal, written and verbal skills.
• Proven event management experience;
• Excellent organizational skills coupled with the ability to work on own initiative;
• Excellent communication and interpersonal skills with experience of dealing with senior management;
• Ability to work with tight deadlines;
• Ability to maintain confidentiality and discretion at all times;
• A high degree of flexibility and enthusiasm;
• A high level of interest in the work of IRC.

Professional Standards

• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.
• These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.