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  • Posted: Jan 15, 2018
    Deadline: Not specified
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    Prepclass is an academic solutions provider offering a customized learning program for each and every student. We have learning programs to fit any family's needs and preferences - whether it's in-home tutoring or online test prep. Our current product is an online platform that contains a huge plethora of past question material that allows students practi...
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    Customer Relationship Manager

    We are looking for a Relationship Manager to build and preserve trusting relationships with our clients and tutors.

    To succeed in this role, you should be an excellent communicator, able to build rapport with both clients and tutors. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

    Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

    Requirements

    • Person must be between the ages of 24 – 29 and preferably female
    • OND as minimum qualification
    • Knowledge of customer relationship management (CRM) practices
    • Experience in sales or customer service is preferred
    • Problem-solving attitude
    • Excellent communication skills
    • Aptitude for fostering positive relationships
    • Teamwork and leadership skills
    • Customer-oriented mindset
    • HND/OND/BSc in Business Administration or similar field

    Job Description

    • Understand clients and tutors needs and develop plans to address them
    • Resolve client and tutor complaints quickly and effectively
    • Generate up-selling and cross-selling opportunities
    • Create bills for services rendered
    • Approve tutors payment
    • Aim to preserve clients and renew contracts
    • Approach potential clients to establish relationships

    go to method of application ยป

    Content Writer and Online Community Manager

    Requirement:

    • Person must be between the ages of 24 – 29 and preferably female
    • OND as minimum qualification
    • Person must have at least 2 years experience in the role or any other associated role
    • Person must reside in Lagos, specifically on the mainland
    • Person must have exceptional knowledge of our the social media community works and how to effective engage the community
    • Excellent overall writing skills in a number of different styles/tones
    • Impeccable spelling and grammar
    • A deep understanding of consumers and what motivates them online
    • Great research, organizational, and learning skills
    • High comprehension of software like Microsoft Word and Google Docs/Sheet
    • Familiarity with keyword placement and other SEO best practices
    • Some experience with online marketing and lead generation
    • An understanding of formatting articles on the web
    • The ability to consistently meet tight deadlines
    • Great knowledge of the education sector will be an added advantage
    • Person must be video friendly with remarkable speaking skills
    • Graphics design skills will be an added advantage

    Job Description:

    • Regularly produce various content types, including email, social media posts, blogs and videos
    • Actively manage and promote our blog, and pitch articles to relevant third-party platforms
    • Edit content produced by other members of the team
    • Analyse content marketing metrics and makes changes as needed
    • Collaborate with the marketing team to create innovative content ideas

    Method of Application

    Interested and qualified? Go to Prepclass Nigeria on docs.google.com to apply

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