Head of Operations at CBL Africa

Job Description

Purpose & Overall Relevance for the Organization

• Contribute to the execution of the AFA Sports organization’s operational and commercial strategies by managing key initiatives, projects, cross-functional projects; be an active team member in cross-functional teams Support the mid-/long-term planning of the business Contribute to the management of both business and organizational changes through all aspects of change management including internal communication.
• Develop, support and manage key strategic initiatives/projects/programs, from planning to execution, across the NAM organization.
• Translating high-level, long-term corporate strategy into concrete activities, milestones and goals Driving and guiding initiative owners in planning, execution and tracking the modules and initiatives – while providing deep-dive support on select initiatives with value-added analysis Initiating regular communication and working sessions with the management team on initiative progress, issues, decisions and recommended future actions.
• Developing, sharing & implementing best practices across the organization.

Key Responsibilities
Strategic Planning: Develop strategic agenda by translating global strategy and AFA Sports US/Africa 5-year vision into strategic business projects, process improvements & new tools. Ensure right growth path for organization, with focus on Top and Bottom-line.

Project Management: Steer and coordinate the strategic projects with active involvement in limited key projects. Develop Project Charters, KPIs, Milestones and track these projects on a recurring basis  Create full visibility and accountability for all strategic projects globally Implement and review standard project management approach and efficient communication methodology Communicate updates to the AFA Sports Executive Team regarding the strategic projects in a consistent and effective manner in alignment with the Senior Director, Business Development  Build a network acting as focal point between local and global functions and other key support functions to ensure identification of relevant projects Support Managing Director and senior management team in facilitating strategic priorities, monitoring and reporting business KPIs to key stakeholders.

Key Relationships
Sales Channels

Key Responsibilities
Planning: Develop and execute a systematic approach to support senior management in identifying the right strategic priorities to focus on Coordinate and manage initiative development, planning and prioritization across functions Drive and guide initiative business owners in setting objectives, developing detailed plans and KPIs.
Management: Alignment with director to ensure projects are focused on the right strategic initiatives and priorities Engage with business owners and management to determine role and contribution for each initiative coordinate and drive regular progress updates while ensuring consistent planning and execution from function to function
Financial: Drive budget management, business case modeling, cost/return estimations, analytics (as required).

Systems and Processes: Closely track project life cycle and organize regular updates with management on initiative progress During planning and execution, provide value-added analytical support to enable fact-based decisions Coordinate with Human Resources on initiative KPI’s and performance evaluation.

People Management

Develop and lead the project/program team to fulfill its mission and targets Provide objective perspective on progress, priorities and directions while managing expectations Provide feedback to initiative business owners/team to ensure high quality, timely execution Actively manage a network across the organization to ensure the project remains highly relevant to the business and its priorities.
Desired Qualities

Knowledge, Skills and Abilities

• Ability to understand the strategic objectives of a market and tie project objectives and KPIs into the financial/strategic goals in order to track project success?Strong team player with proven ability to work cross functionally to achieve goals and objectives.
• Ability to be self-directed while working under tight deadlines.
• Ability to effectively communicate (both written and verbal).
• Ability to lead and facilitate discussions in small and large groups
• Ability to influence others to build consensus with internal and external partners.?
• Ability to manage and participate in complex global and regional projects as assigned.?
• Ability to understand and use data to make decisions and influence outcomes.
• Extensive knowledge of project management principles and methodologies.
• Proficiency in MS Office & basic financial and modelling knowledge.
• Excellent logical thinking and analytical skills Willingness to learn – to build business acumen and develop general management competency Proficiency with Tableau a plus.
• Creative mind.