Office Experience Associates at Softcom Limited

Job Description

• As the Office Experience Executive, your primary role is to maintain the multiple day-to-day services within the office. Become familiar with the staff and remain personable with the team to support the daily operations, including vendor management.
• You will start the day resetting all conference rooms, organizing/aligning equipment, stocking, maintaining cleanliness of the office work space, and common areas.
• Ensure proper working condition and completing the reset/restart of each day in accordance with set standards.
• You will perform regular walkthroughs of the space to ensure all items are in full compliance with facility standards, be observant for non-compliant issues, and report issues to the appropriate office.

Essential Duties and Responsibilities

• Serving as the point person for office experience duties including: maintenance, mailing, supplies, equipment, bills,errands, shopping
• Creating systems to ensure the office runs well and effectively
• Be the go-to point person and internal resource for special event planning
• Scheduling meetings and appointments
• Coordinating meeting schedule for all meeting rooms
• Organizing the office layout
• Managing the front desk, greet guests and assist candidates
• Completing daily walkthroughs of the office to ensure everything is neat and tidy
• Partnering with HR to update and maintain office policies as necessary
• Organizing office operations and procedures
• Coordinating with IT department on all office equipment
• Providing general support to visitors
• Assisting in the onboarding process for new hires
• Addressing employees queries regarding office management issues (e.g. stationery, Hardware and travel and accommodation arrangements)
• Liaising with facility management vendors, including cleaning, catering and security services
• Planning in-house or off-site activities, like parties, celebrations and conferences
• Working directly with Admin Associate
• Troubleshooting video conferencing system as required
• Maintaining kitchen cleanliness on a daily basis
• Performing conference room and common area compliance audits throughout the work day
• Assisting with auditing furnitures and ensuring all equipments are functioning properly

Qualifications

• B.Sc./HND in Business Administration, Accounting, Human Resource Management, International Relations, or related field preferred
• Three (3) years previous experience in an office management or similar position.

Skills:

• Strong verbal and written communication skills, both online and in person
• Detail and goal-oriented
• Adapt quickly to fast paced environment
• Strong organization skills with a problem-solving attitude
• Ability to follow through on projects
• Self-motivated, goal-oriented and problem solver with an action-oriented approach
• Experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Great attention to detail