• Customer Service Officers At Merichem Plc

  • Posted on: 14 October, 2013 Deadline: 14 November, 2013
  • View Jobs in Pharmaceuticals View Jobs posted same day
  • Subscribe to free job alerts
  • Merichem has an immediate need for Customer Service officers who will manage Merichem Caustic Services, Customer and Logistics Services department by creating a vision and instilling a culture of exceptional customer service.

    Customer Service Officers

     

    Job Description:

    • The Customer Service officers will ensure all required business processes and resources are capable of delivering high standards in all aspects of customer service.
    • They will build and work as a team in improving customer focus by implementing, tracking, and communicating our performance against key performance indicators.
    • Additionally, this position will interface with our suppliers and customers, sales staff, and logistics vendors to ensure that the supply chain model is properly managed and optimized on a daily basis.  In doing so, they shall be committed to improving service to our customers  while building stronger relationships with strategic vendors. 
    • They must understand and accept the priorities of the business and its customer and exhibit passion and perseverance in identifying and developing new supply chain models that align with the strategic requirements of the business.

    Requirements
    Experience Required:
    - 2 years minimum of proven experience in leading successful customer service.

    Qualifications Required:
    - 4-year business or industry related degree
    - Must have strong leadership, change management and negotiating skills.
    - Good soft skills.
    - Effective communicator and leader of change. 
     
    Functional Requirements:
    - Develop an understanding of our supplier’s/customer’s needs and implement improvements in our supply chain work flows that meets our customer’s standards and enhances value for our customers/suppliers
    - Create an environment of trust, responsibility, & accountability.
    - Resolve conflicts by expanding people’s awareness and understanding of the situation and providing insight to resolution.

    General Requirements:
    - Exhibit ethical behavior, confidentiality and maintain Merichem core values.
    - Use good judgment, both fair and objective
    - Must be willing to travel as required 10-15%
    - Able to be insurable under our company's liability insurance policy

    Method of Application

    Send CV with job title as the subject of the email to: merichemplc_hr@yahoo.com Application closes within 4 weeks of this advert

    Have you ever needed salary data to make informed career decisions? Introducing Salaryscale.ng, a platform that crowdsources salary data in Nigeria and we will love your input. Join SalaryScale.
  • ❮ Back to All Jobs
  • Similar Jobs
  • Search for jobs by keyword
  • May & Baker Nigeria Plc Fresh Job Recruitment
  • Job Openings at Med-Direct Pharmacy
  • General Manager at GlaxoSmithKline (GSK)
  • GlaxoSmithKline (GSK) Limited Fresh Job Recruitment
  • Sales & Marketing Executives at a Pharmaceutical Company - eRecruiter Nigeria
  • Customer Service Manager at Brookspharma Nigeria Limited
  • Pfizer Nigeria Recruiting for Finance Lead, SSA
  • Filter Jobs
  • State | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

  « 1 Recently Viewed Job
 
 
Send your application through

Yahoomail Gmail Hotmail