Job Description: Job Location: FRSC Information Processing Centers (Nationwide) Reports to: Account Manager
Key responsibilities: The Resident Representative’s responsibilities include, but are not limited to: • Training of FRSC IPC staff • Providing Level 1 Support dealing with enquiries from FRS IPC officers and external customers (applicants) • The Resident Representative functions as the information channel escalating unresolved needs of the client (FRSC IPC officers and applicants) to the Account Representatives/ Customer Support Unit and give feedback to the clients • Managing the resources (such as systems, internet etc) in their IPC jurisdiction • Providing weekly report to the Account Manager • Prevent and eliminate fraudulent activities during application for driver’s license as requested by the FRSC authorities
Method of Application Please forward CV’s to firstname.lastname@example.org
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