Executive Assistant, Strategy Execution & Business Development at Hesey Designs - Talent24

Job Responsibilities.

• Social Media Management
• Keep website updated
• Manage Social media channels of the company
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
• Continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

Sales & Marketing Support
Drive business development activities to drive product sales, generate new clients and take advantage of market opportunities
work closely with other employees in all areas of marketing and communications, including devising and presenting ideas and strategies, promotional activities, managing campaigns on social media etc.
Utilize CRM tools to track the progression of sales leads

Client service

• Respond to customer enquiries, providing turnaround within three hours.
• Develop and maintain a positive client relationship by providing routine follow-up customer service calls
• Manage and maintain a database of current clients
• Obtain feedback/challenges from clients about our services & debrief internal stakeholders
• Administration and Management Support
• Assisting the COO and MD with developing and managing key relationships.
• Initiating and overseeing the on-going follow up action after meetings.
• Completes a broad variety of administrative tasks including: managing an extremely active calendar of appointments; completing expense reports
• Follow through with planning, implementation and execution of new ventures and projects.
• Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements on behalf of the CEO.

KEY COMPETENCIES

The ideal candidate will have the capability to demonstrate several key competencies. Professional competence as demonstrated by:

• Influencing skills reflected by the ability to work effectively across a variety of clients showing a proactive approach to building client satisfaction and strong relationships
• Analytical & problem solving skills
• Strong verbal and written communication skills
• Ability to develop thought leadership in the areas of procurement strategy, operations, processes & systems and talent management
• Commercial acumen
• Ability to demonstrated delivery excellence (performance to goals/KPIs)
• Personal competencies as demonstrated by:
• Presence and self-confidence.
• A communication style which positively impacts.
• A demonstrated passion for the job and stamina to keep working at a high pace.
• Flexibility & resilience
• Ability and willingness to challenge constructively and effectively.
• Unquestioned integrity.

EDUCATION & EXPERIENCE

• The ideal candidate will be a professional employed in a progressive corporation/ organisation.
• Degree or equivalent required (relevant experience will be considered)
• 0-2 years experience