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  • Posted: Oct 23, 2017
    Deadline: Oct 25, 2017
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    Save the Children invests in childhood - every day, in times of crisis and for our future. In the United States and around the world, we give children a healthy start, the opportunity to learn and protection from harm. By transforming children's lives now, we change the course of their future and ours. Please give monthly and support our mission. Save the...
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    Administrative Officer

    Role Purpose

    • To support in developing, manage and co-ordinate the overall functioning of administrative support systems for the Borno, service providers and country office led events.
    • This includes office management, facilities management, development and maintenance of policies and procedures, travel, and staff management.

    Key Areas of Accountability

    • Management of Office facilities and travel for the Borno Office
    • Ensure the Borno Office is well equipped, has sufficient levels of supplies (consumables, stationery, equipment) etc, is fully functioning and fit for purpose to enable all staff to operate with maximum efficiency
    • Oversee the maintenance of Borno office premises and guest houses, furniture, fittings and all equipment in a fully functioning state.
    • Manage and supervise the Administrative Assistants
    • Ensure compliance with Save the Children Quality Standards,  Global Policies and Guidelines

    Office Management:

    • Manage and oversee all day to day office management issues to ensure smooth running SC office
    • Develop and manage plans for office seating to ensure that all staff are suitably accommodated
    • Ensure that meetings/workshop services provided to SC is efficient and effective
    • Ensure effective reception management and that there is always appropriate cover and a professional service is provided at all times to staff and visitors
    • Oversee the equipment and inventory in accordance with SC Global Policies and Guidelines.  This includes safety/security and maintenance of equipment;
    • Responsible for ensuring the Borno office has adequate supply of stationery, consumables etc and ensure its effective use
    • Liaise with other departments on tender processes for contractors for support services including travel, hotel, etc
    • Develop, manage, and oversee effective relationships with service providers suppliers, landlords, etc, ensuring transparency and value for money

    Facilities Management:

    • Ensure premises are fit for purpose and suitably equipped and a tidy and professional appearance is maintained
    • Maintain general office equipment track; regularly evaluate equipment
    • Ensure full Health and Safety induction of new staff
    • Carry out a monthly maintenance and Health and Safety check, and arrange, as required for any work to be carried out
    • Liaise with landlords on all SC rented properties
    • Oversee the overall maintenance of the residence/office premises, facilities assets and equipment (physical work environment) and ensure that these are secure and efficiently utilized.

    Travel, Logistics & Events:

    • Oversee the management for all travel, business visas, and accommodation for visitors, consultants, and staff on official Save the Children business. 
    • Ensure that travel is on schedule and cost effective and that visits to Country Programmes occur with a minimum of disruption and downtime.
    • Ensure that meetings and conferences are effectively managed in Borno office ensuring value for money and transparency in all the processes.

    Staff Management, Mentorship, and Development:

    • Ensure appropriate staffing within Administration department
    • Supervise and manage Administration team; define expectations, and technical support as needed, and evaluate direct reports regularly
    • Manage the performance of all staff in the Administration Unit to ensure staff optimise their potential in pursuit of Save the Children’s objectives through:
    • Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;
    • Coaching, mentoring and other developmental opportunities;
    • Recognition and rewards for outstanding performance;
    • Documentation of performance that is less than satisfactory, with appropriate performance improvements/ workplans

    Other Responsibilities:

    • The post holder may carry out other duties in addition to or instead of those outlined above which may reasonably be required from time to time as requested by line manager or Country Director or his/her designate.

    Skills and Experience

    • A University Degree in Business Administration, or equivalent in relevant field
    • A minimum of 3 years of experience in an administration role in a corporate or an NGO environment
    • Proven ability to provide high level support to management teams.
    • Ability to plan and organise a substantial workload that including complex, diverse tasks and responsibilities
    • Experience of managing and developing teams
    • Experience of setting up and maintaining management information systems and office systems.
    • Experience of negotiating service contracts and ensuring value for money.
    • Excellent communication skills in order to deal tactfully and sensitively with a wide range of people.
    • Excellent organisational skills and a track record of consistently prioritising delivering on time.
    • A high level of computer literacy.
    • Good judgement, initiative and problem solving ability
    • Commitment to Save the Children’s mission and values

    Desirable:

    • Experience in working in a diverse international team

    go to method of application »

    Deputy Team Leader - Programme Operations

    Project Summary

    • Level 3. The responsibilities of this post may require the post holder to have regular contact with children and young people. In the overseas context all posts are considered to be level 3.
    • As part of these responsibilities the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis. 
    • The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.

    The Role

    • The Deputy Team Leader- Programme Operations (DTL-P) is responsible for the direct oversight and overall management of SC’s humanitarian projects in northeast Nigeria. The DTL-Programme Operations supports the Humanitarian Response Team Leader (RTL) by providing information on the progress of the programmatic interventions, providing direction to individual project managers on their projects and ensuring a multi-sectoral and/or integrated approach across programmes where feasible. 
    • The DTL-Programme’s role includes supporting the Humanitarian RTL to identify needs and resources and elaborating programme recommendations for the emergency response in line with Save the Children Nigeria SMT and regional response priorities.
    • The post-holder will take part in developing the response strategy and identification of the necessary resources for the response.
    • In coordination with the Humanitarian PDQ Manager, the DTL-Programme Operations will support project managers to incorporate the relevant thematic advisors to provide appropriate design, training and MEAL functions for programming in North East Nigeria.
    • The DTL-P will establish working relations with other agencies, looking for opportunities for partnership and harmonisation of approach and with donors to ensure resources are made available to the response.
    • The DTL-P will negotiate the positioning of the humanitarian response within the Country Programme and support the Humanitarian – RTL to ensure the suitable resourcing of the response, manage programmes or country support functions and negotiate and network at an international level.
    • They will ensure that all relevant Save the Children policies and procedures with respect to child safeguarding, safety and security, code of conduct, equal opportunities and other relevant policies are in place.
    • The post holder will play a strategic role in defining the effective scale up and management of Save the Children emergency programme to maximise impact and enable positive change for children.

    Main Responsibilities
    Programme Support:

    • In collaboration with the Humanitarian Response Team Leader, assume overall oversight of the programmatic side of the SC Nigeria humanitarian response
    • Ensure the large number of multiple grants (across the 5 sectors), contribute to the achievement of the response strategy ensuring strict compliance of programme activities with Save the Children national and global policies and procedures and with relevant donor regulations and agreements, SPHERE guidelines and the NGO code of conduct.
    • Ensure the integration of other sectors to strengthen the quality and geographical coverage of the humanitarian response to include new areas of need and additional sectors like early recovery/resilience
    • Take overall leadership and oversight on the management of response budgets of US$ 10-20 million of annual budget, keeping relevant stakeholders informed and ensuring any corrective actions are taken to meet donor guidelines
    • Review all donor project reports as per the reporting matrix and work with the respective project managers to finalize drafts at field level before submitting to CO and SC Member
    • Ensure all donor project reports meet the respective donors’ guidelines
    • Support on the revision of the response master budget for the Nigerian response, based on direction from the Team Leader and Director for Humanitarian Programme.
    • In coordination with the TAs and the awards team, ensure the preparation of timely programme and donor reports on project activities in compliance with internal SC requirements and any relevant external donor requirements.
    • Work with the TAs develop scaling up plans for programming, based on existing Nigerian experience and the experience during the early months of the response
    • Establish project monitoring plans and systems for identifying and tracking the indicators and develop processes/procedures and forms to support monitoring and inform learning.
    • Ensure optimal safety and security management procedures and practices are in place for the emergency response programme and continually monitor the safety and security situation, adapting staff safety and security procedures accordingly in collaboration and cooperation with the Safety and Security Coordinator in Borno.
    • Through embedding direct and remote processes into each sector programme design, ensure strong accountability to beneficiaries
    • Plan, identify and resource appropriate and effective structure & staffing needs for entire response (including ensuring that personnel policies are in accordance with national laws)
    • Perform other tasks as outlined by the line manager

    Capacity Building:

    • Coach and train project managers on PCM to ensure coherent project management
    • Ensure that all programme designs and budgets sufficiently incorporate pre-deployment training requirements and capacity building plans and performance management systems are in place. Ensure training plans include capability statements and measuring systems to allow the development of the requisite competencies in staff at each level to ensure timely delivery of a quality of response
    • Coach and mentor international and national staff and partners and link in to wider organisational talent development mechanisms.

     Representation & Advocacy & Organisational Learning:

    • Represent Save the Children’s emergency response on a national, regional and international level to donors, the media and members of the humanitarian community.
    • Help shape broader sector strategies through influence of and leadership within inter-agency coordination forums, ensuring the specific needs of children are being addressed
    • Regularly undertake high level representation and advocacy with Government partners and officials as well as donor representatives. Establish systems for communication with local Government partners, relevant line departments and community representations in the project area(s).
    • Lead on organisational level operational practice, innovation and learning in consultation with Humanitarian team. 
    • Oversee the implementation of Save the Children policies and procedures with respect to child rights and safeguarding, health and safety, equal opportunities and other relevant policies

    Core Behaviours
    Understanding humanitarian contexts and application of humanitarian principles:

    • Demonstrates strategic leadership in disaster coordination mechanisms and interagency cooperation
    • Applies humanitarian principles to complex situations to generate both short and long-term organisational and sector-wide strategies

    Achieving results effectively:

    • Leads strategically on accountability initiatives, ensuring accountability processes are in place and achieving results
    • Builds consensus and ownership around difficult decisions and/or complex courses of action
    • Maintains focus on strategic issues and overall organisational and sector-wide impact

    Maintaining and developing collaborative relationships:

    • Quickly builds and leads high performing teams
    • Applies distributed leadership amongst a team
    • Shares success whilst being accountable for difficult outcomes

    Operating safely and securely:

    • Monitors security risks and ensures organisational protocols are consistently followed by staff
    • Takes appropriate action and provides appropriate direction and support to team members in the event of a critical incident
    • Reduces vulnerability by complying with safety and security protocols set by the organisation

    Managing yourself in a pressured and changing environment:

    • Ensures that wider team remains positive and focussed on the objectives and goals in a rapidly changing environment
    • Able to proactively build & maintain levels of resilience in others
    • Adapts leadership approach to the situation
    • Communicates humanitarian values and motivates others towards them
    • Maintains simultaneously a broad strategic perspective and awareness of the detail of a situation
    • Demonstrates personal integrity by using one’s position responsibly and fairly

    Leadership: Action; Thinking; Self; Inspiring; Developing Others:

    • Removes obstacles to ensure strategic objectives are met
    • Aligns ideas and solutions to strategic imperatives
    • Uses global networks to influence strategy or action
    • Demonstrates managerial courage by willingness to confront difficult situations, take potentially unpopular decisions and communicate clearly to create consensus notwithstanding difference
    • Creates a team environment where team members feel able to contribute, champion or challenge decisions
    • Continual efforts at self improvement in evidence
    • Creates and communicates a compelling vision which inspires others
    • Ensures processes are in place across the team to strengthen the capacity of staff and partners in line with individual and organisational objectives

    Qualifications and Experience
    Essential:

    • Extensive experience (3-5 years) of working within a middle or senior management role within a complex country programme with an iNGO  in an emergency response or fragile state
    • Previous experience of managing programme teams in large-scale first phase emergency response is essential
    • Education: MA / MSc level (or equivalent field experience)
    • Middle or senior management experience of multi-national, multi-sector team.
    • Experience of managing multi-donor, multi-site programmes (including ECHO, DFID and OFDA) of USD 5m+ in a first phase response at regional or country level
    • Multi-site security management in insecure environments
    • Experience of international level representation with key stakeholders, and co-ordination with other NGOs/UN
    • Experience of international media representation and advocacy
    • Experience of M&E and beneficiary accountability systems in large complex programmes
    • Experience of developing and negotiating successful partnerships with institutional donors
    • Proven ability to influence change at an operational and strategic level
    • Politically and culturally sensitive with qualities of patience, tact and diplomacy
    • Proven reporting and communication skills
    • A high level of written and spoken English
    • The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
    • Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support

    Desirable:

    • Knowledge in Hausa language
    • Previous experience in northeast Nigeria or the Lake Chad basin
    • Previous experience with Save the Children

    go to method of application »

    Hygiene Promotion Officer

    Responsibilities

    • Develop Hygiene promotion tools adapted to local context;
    • Participate in WASH assessments and data collections;
    • Organize and conduct meetings and training for Community Based Organization/groups and volunteers involved in WASH activities;
    • Organize and implement hygiene promotion activities through community participation;
    • Establish action plan for hygiene promotion and monitor progress in collaboration with hygiene promotors and community volunteers;
    • Oversee distribution of Hygiene and IPC material/kits;
    • Monitoring and supervision of WASH activities;
    • Prepare weekly and monthly reports of WASH activities and compile the reports submitted by volunteers;
    • Support community mobilization and other programs of SCI
    • Any other tasks assigned by line manager to achieve the objectives of position.

    Qualifications
    Essential:

    • Education in Water, Sanitation and hygiene, sociology, anthropology, or a related subject, or equivalent field experience
    • At least 2 to 3 years experiences in hygiene promotion
    • Previous experience of working in community based WASH programs;
    • Experience of and commitment to working through systems of community participation and accountability in a WASH context;
    • Experience of organizing and conducting training and meetings;
    • Excellent communication skills and knowledge of English, Hausa, Kanuri and other local languages;
    • Ability to write clear reports;
    • Good knowledge of participatory approaches for behavior change (PHAST/SARAR, CHAST, CLTS)
    • Politically and culturally sensitive with qualities of patience, tact and diplomacy

    Method of Application

    Use the link(s) below to apply on company website.

     

    Shortlisting and interviews will be done as they are received. Only shortlisted candidates will be contacted.

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