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  • Posted: Oct 18, 2017
    Deadline: Oct 18, 2017
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    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that revolves around Talent. From acquisition to testing return on investment (ROI) on talent and everything in between. Our goal is to re-define the Nigerian recruitment industry. In the last two years ...
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    Retail Shop Supervisor

    Our client, a multinational retail chain specializing in household and consumer goods including cosmetics, stationery, toys, and kitchenware. It has been expanding globally since its establishment and have opened more than 1,800 stores around the world. They also created a new business style, which combines fashion and leisure together, becoming the main force in the department stores and shopping centers with catering, fast fashion clothing and entertainment industries.

    Job Profile

    • To operate the store in accordance with company and brand policies and procedures, motivating and leading the store staff team in order to ensure net sales and shop staff cost control, while allowing functional managers to provide excellent service to consumers, present the brand and its products to the best levels.
    • FOCUS: Net sales growth, shop staff cost optimization, consumer and brand excellence, cash/asset control.

    Key Responsibilities

    • Manage shop floor staff hierarchically
    • Operate the store and manage goals and priorities to achieve the Sales targets in units and in values
    • Organizing the shop and planning tasks efficiently to allow sales staff to focus primarily on serving the customers and selling
    • Ensuring the presentation and visual merchandising is executed in accordance with company and brand policies
    • Ensure rules principles and guidelines on the cashiers activities
    • Organise cost control via optimizing shop staff presence planning
    • Ensure compliance with all operating standards, policies, and procedures, which include:
    • Ensuring the safekeeping and protection of all company assets (owned or rented)
    • Ensuring that all in-store systems are used, updated and maintained in the correct way at all times by appropriate and properly trained staff
    • Execution of various administrative tasks (Receiving goods, handling vouchers, following banking procedures, POS Merchant cards, handling product complaints, proper reporting etc.)
    • Replenishing sold items from the stock room and where required ordering them at the central retail merchant
    • Facilitating sales to customers in compliance with all company policies and conditions
    • Ensuring customer service levels are maintained at all times
    • Performing regular full or partial physical stock takes in conformity with corporate policies and procedures
    • Identifying any discrepancies between system stocks and physical counts and physical counts and recounting where appropriate
    • Reviewing and obtaining Head Office approval for any stock adjustments
    • Creating a transparent, proactive and motivating environment where staff can take responsibility,
    • Leading, managing and coaching the sales team to develop “best practices”
    • Motivating and inspiring the shop staff team
    • Controlling the daily tasks of the staff and providing regular feedback and evaluations of their performance

    Key Requirements

    • Bachelor’s Degree in any discipline from a good University
    • At least 3 Years’ experience in Retail or Branded business
    • Excellent English both written and spoken is a must
    • Retail experience as a supervisor is a must

    go to method of application ยป

    Junior Sous Chef

    Our client is a luxury 5-star hotel located in Kano, with over 18 years’ experience in the hospitality industry in Nigeria. They currently have an opening for a  Junior Sous Chef to be based in Kano.

    Job Summary

    The junior sous chef assists the Executive Sous Chef. The person occupying this position is directly in charge of all the other members of the kitchen staff. The sous chef  requires both culinary and managerial skills. 

    Key Responsibilities

    • Ensure consistent and smooth running of food production
    • Ensure that required standards are adhered to in the production and preparation of food – in quality, quantity and safety.
    • Work towards exceeding customer’s expectation by encouraging and promoting high level of service.
    • Supervise performance of kitchen staff to ensure proper activity.
    • Give appropriate support or guidance to members of kitchen when need arises.
    • Ensure all dishes are prepared according to specification and served at the correct quality, portion size, and temperature.
    • Ensure proper arrangement and garnishing of food.
    • Manage food logs and monitor the quality and quantity of food prepared.
    • Ensure effective stock purchase, its receipt and storage.
    • Ensure all complaints, inquiries, and suggestions by customers are attended to accordingly.

    Key Requirements

      • Must have Passion for food: someone who enjoys the process of food preparation and creating menus.
      • Ability to pay attention to details: adherence to specific ingredients and measurement needed for various menus.
      • Ability to maintain a high level of hygiene and cleanliness in the restaurant area
      •  Proven 2 - 3 years relevant experience in a 5 – star hotel or restaurant.
      • Ability to work with figures and manage budget.
      • Must Possess strong management and organizational skills
      • Effective communication skills.
      • Must be proficient in the use of Opera and Micros 

    • Must be willing to work within Kano

    Method of Application

    Use the emails(s) below to apply

     

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