Analyst, Business Intelligence (BI) at MTN Nigeria

Job Description    

• Assist with the development of products services, strategic technology, market and financial plans and gather and analyze data for strategic, operational and tactical decision making.
• Participate in the development and review of user requirements and/or functional specifications that relate to systems implementation and appropriate use.
• Participate in designing and implementation of BI software and systems, including integration with databases and data warehouses.
• Participate in the selection, blueprinting, requirements gathering, designing, and rolling out BI solutions to end users and continually strive for a unified single version of truth across all business intelligence data used for business decision.
• Provide prompt resolution of BI systems issues related to integration of peripheral systems and ensure high levels of BI availability through support functions and in-depth testing.
• Ensure that Marketing & Strategy and MTNN business requirements for data and analytics are adhered to.
• Ensure availability and integrity of customer data (usage, behavior, ARPU, etc. by geography and product) and solve intelligence and information problems and provide insight from incomplete information.
• Provide and articulate understanding of secondary data sources and knowledge of interoperability of data sources.
• Provide business hands-on training and first level application support on business intelligence applications
• Ensure the integrity of enterprise data information by ensuring correct business rules are adhered to, product configurations are in line with the existing data structures to support business intelligence practice.
• Serve as data steward for all business intelligence data – availability and ease of use.
• Demonstrate broad understanding of best practices for data and analytics, business intelligence and  technologies to support business intelligence practice
• Understand the telecoms data architecture landscape to derive value on data assets and support business decisions.
• Ensure availability and integrity of customer data
• Liaise with Information Systems ( IS) and other departments to ensure that Marketing and MTNN requirements are met by the Enterprise Data Warehouse(EDW)
• To support the business in understanding and utilizing business intelligence information in order to make informed decisions
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition    

• Normal MTNN working conditions
• May be required to work extended hours
• Experience & Training    

Qualifications
Education:

• First  degree in any related discipline
• Fluent in English

Experience:

• Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium  organization
• Work experience in a research or business analysis  will be an added advantage

Training:

• Understanding of data warehousing, data mining and trend analysis
• Ability to use tools such as Oracle SQL, SAS, OBIEE
• ITIL
• Oracle certified associate or professional