Engineers at Edge Business Concept Limited

Job Description
Essential duties/key job roles and responsibilities include but are not limited to the following:

• Must understand deliverables and methodology, as agreed with clients.
• Performing Drive Test & Optimization, as well as RF frequency scanning, analysis and reporting for 2G/3G/4G Networks.
• Must possess working knowledge of correct setup and operations of work tools.
• Analysis for network quality and performance related issues.
• Monitor system performance via statistics and drive tests.
• Post Processing of Log Files, using standard industry tools.
• Optimize RF performance by tuning physical and network parameters and related statistics
• Handling all RF related customer complaints, as assigned by customer or Team Lead.
• Conduct acceptance test procedure and output reports according to agreed customer specifications.
• Network Quality assurance regularly monitor data inconsistencies/discrepancies.
• Performs Technical Investigations into topics related to radio network design and performance, such as: new type of hardware and new radio planning and optimization tools.
• Work hand in hand with Other RF Optimization Engineers on technical and field support problems arising from sites.
• Used MapInfo to analyze drive tests log files, create thematic maps and other reports.

Qualifications
Required Education:

• B.Sc./HND in Electrical Engineering/Computer Science or related fields.

Required Working Experience:

• 1 to 2 years as a Drive Test optimization engineer
• Experience with optimization in multi-band/ multi-technology scenarios.

Required Certification(s):

• Telecom vendor related certifications are added advantage.

Required Knowledge, Skills & Attitude:

• Excellence, integrity, creativity, team spirit, commitment, customer-centricity, empathy, safety consciousness.
• Ability to work in and with a team lead.
• Excellent knowledge of all or some of the following tools;
• TEMS - Pocket, Investigation, Discovery
• NEMO - Outdoor, Handy, Analyzer.
• ACTIX
• MapInfo
• Must possess good understanding of key principles of RF technologies, such as; GSM, WCDMA, LTE, especially Call Flow.
• Must possess knowledge of various testing scenarios, tools and methodologies required to perform each.
• Highly analytical in problem solving with ability to apply original and innovative thinking.
• A high level of oral and written communication skills in order to communicate effectively with senior managers, colleagues and other stakeholders.
• To be flexible in approach and be comfortable with a fluid organizational structure that requires both team work and self-sufficiency as necessary, with the ability to work under minimal supervision.

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Job Description
Essential duties/key job roles and responsibilities include but are not limited to the following:

• Assign, manage and control Field Engineers to collect field data for analyses, design and customer reports.
• Responsible for agreeing data collection scope, including scenarios, output requirements and formats with clients.
• Responsible for template design / validation of customer templates.
• Responsible for sharing agreed scope, templates and other deliverables with team members, to ensure that quality requirements for all field operations and customer acceptance criteria are well understood.
• Execute detailed analyses of field data to prepare reports and recommendations, satisfying agreed project scope.
• Work cross-functionally with the Field teams, the Back office teams and client teams.
• Provide first line support and troubleshooting to Field Teams.
• Must maintain progressive, up-to-date knowledge of latest relevant features, tools and technologies and be able to communicate same to field teams.
• Support Team Lead in developing policies, procedures and standards for consistent performance across the network.
• Provide relevant inputs to Team Lead and Project Manager for efficient planning and execution of projects.
• Attend customer meetings and make presentations as applicable.

Qualifications
Required Education:

• Bachelors’ Degree in Electrical / Computer Science discipline or equivalent.
• Masters’ Degree is an added advantage.

Required Working Experience:

• 3 years relevant industry experience, with strong background in engineering.
• Field experience is required.

Required Certification(s):

• CAPM, an added advantage.
• Any relevant professional certification.

Knowledge, Skills & Attitude:

• Excellence, integrity, creativity, team spirit, commitment, customer-centricity, empathy, safety consciousness.
• Knowledge of multi-vendor multi-technologies RAN/UTRAN, transmission and core systems is required.
• Understands the end-to-end QoS in wireless networks.
• Must understanding Site Engineering, including in-building solutions.
• Familiar with operator’s framework, process, business and operations.
• Able to work both independently and collaboratively with other teams, business units and business partners to achieve a cohesive Transformation Solution.
• Strong Telecoms or IT industry experiences and broad knowledge in processes and Tools.
• Strong problem solving skills, quick learner and self-motivated team player
• Ability to perform job functions to standards under pressure of tense/confrontational situations.
• Excellent written and & oral communication skills in English.
• Has the capability of technical optimization, support for the multi-vendor equipment.
• Previous experience with multi-technology network performance.
• Comfortable with the 3GPP standards.
• Strong communication and organizational skills, able to communicate within various areas and functional groups of the company.
• Advanced Hands-on experience of design and optimization tools e.g. TEMS, NEMO, MapInfo, PATHLOSS and ACTIX Analyser (Build 4.03), Spectrum Analyzer, Site Master, et cetera.