Career Opportunities at Airtel Nigeria

Job Description

• The successful candidate will be responsible for maintaining and implementing RAN "BSC/RNC/Node B/RBS" environment by providing onsite hardware and software system support; identifying system improvements; upgrading, installing, monitoring and configuration of systems.
• Handle emergency outages in RAN domain "BSC/RNC/Node B/RBS" and provide support to RAN Engineers for resolution of critical issues
• Ensure availability of RAN network of Airtel Nigeria
• Manage all networks operations and maintenace tasks related to RAN for Airtel Nigeria
• Applicants must have track record of working in a high paced environment and show a strong ability to lead a RAN team.
• Must have the ability to communicate at all levels within an organization.

Requirements
Applicants must have:

• At least 8 years work experience within the telecoms space
• Good knowledge of RAN design and dimensioning
• Good knowledge of IP Networking and design
• Good knowledge of Network evolution and standards bodies 3GPP, ITU
• Good knowledge of ZTE's business process
• Strong telecommunications radio knowledge in RAN domain
• Strong customer orientation
• Strong analytical and troobleshooting capabilities
• Strong problem solving and decision making capabilities

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Job Description
Looking for a candidate to fill the role of Technology & Customer Support Executive in the Networks Function. The successful candidate would be responsible for:

• Support Operational interface to both internal and external stakeholders to ensure customer issues are resolved within acceptable KPIs.
• Communicate all service-affecting failures in the system to the Commercial teams and follow through until resolved.
• Serve as the single point of contact (SPOC) to MS for all Airtel subscribers' complaint channel or communication.
• Ensure adherence to SLAs where necessary to ensure Airtel interests are not jeopardized at all times.

Requirements
Applicants must have;

• A Bachelor's degree or HND in Engineering or any related applied science field.
• At least 4-year work experience in Telecoms Industry
• Technical knowledge of Network Elements like Switching systems, RAN, MPBN, SIGTRAN, SIP, Transmission, IN and VAS.
• Basic troubleshooting skills on Network elements
• Experience in different network vendor areas e.g Ericsson, Huawei, ZTE, NSN etc.