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  • Graduate Front Desk Officer at a Hospitality Firm - Fadac Resources

  • Posted on: 9 October, 2017 Deadline: 23 October, 2017
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  • Fadac Resources - Our client is a Hospitality firm located in Lekki, Lagos State, they are in urgent need of a qualified candidate, to fill the position below:

    Front Desk Officer

     

    Job Description

    • The front desk officer will Undertake all receptionist and clerical duties at the desk of the main entrance.
    • The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
    • You should be able to deal with complaints and give accurate information.
    • A customer-oriented approach is essential.
    • The goal is to make guests and visitors feel comfortable and valued while on our client’s premises.

    Responsibilities

    • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    • Answer questions and address complaints
    • Answer all incoming calls and redirect them or keep messages
    • Receive letters, packages etc. and distribute them
    • Check, sort and forward emails
    • Monitor office supplies and place orders when necessary
    • Keep updated records and files
    • Monitor office expenses and costs
    • Take up other duties as assigned (travel arrangements, schedules etc.)

    Requirements

    • At least a year experience
    • Minimum of HND/B.Sc.
    • Familiarity with office machines (e.g. fax, printer etc.)
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Good communication and people skills
    • Customer service orientation

    Method of Application

    Applicants should send their CV's to: adeola.s@fadacresources.com

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