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  • Customer Service Executive at Bemil Nigeria Limited

  • Posted on: 4 October, 2017 Deadline: 31 October, 2017
  • View Jobs in Security View All Jobs at Bemil Nigeria Limited
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    Bemil Nigeria Limited is a wholly indigenous company which has been at the forefront of providing Security Management, Cash-In-Transit / Valuable Protection and Security Consultancy & Training since its inception in 1978.

    Customer Service Executive

     

    Job Description

    • Deals directly with customers either by telephone, electronically or face to face.
    • Ensures prompt response to all customer inquiries.
    • Handles and resolves customers’ complaints in a timely manner.
    • Keeps records of customers’ interactions and transactions.
    • Records details of inquiries, comments, complaints and records details of actions taken.
    • Maintains a comprehensive customer data base.
    • Ensures that all required customer meetings are scheduled, attended and documented.
    • Analyses and documents loss of clients.
    • Assesses guards’ uniforms/appearance during visits and issues reports.
    • Carries out regular Customer Satisfaction Survey.
    • Ensures strict compliance with the Company's Policies & Procedures.
    • Other duties as required in line with your skills, experience and role.

    Method of Application

    Applicants should send their applications and CV's to: careers@bemilnigeria.com

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