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  • E-commerce Business Manager at Afrimall.ng

  • Posted on: 13 September, 2017 Deadline: Not Specified
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    Our client is a new e-commerce startup based in Lekki, Nigeria and  is currently looking for an Ecommerce Business Manager. If you're looking for a completely new and exciting challenge within Ecommerce then look no further. This is an opportunity to truly grow and excel your career in a fast-paced, startup environment.

    In this role you will oversee the day-to-day customer experience, working with key members of staff to ensure a positive delivery of service and to enable working toward company growth through a range of marketing opportunities/activities.

    E-commerce Business Manager

     

    Key Responsibilities:

    • Report and monitor sales, key metrics and promotions.
    • Merchant Acquisition to the platform across the different product categories
    • business development focusing on but not limited to acquiring strategic/high profile merchants.
    • building and maintaining successful long-term relationships with these strategic merchants.
    • Work closely with customer service team to ensure delivery of an outstanding service.
    • Work with other members of management team to develop long and short term business goals.
    • Work with the content team to optimise the website customer experience/journey, feeding into decisions on content and layout across the site.
    • Liaising with external stakeholders and freelancers to ensure workflow is well delivered.
    • Be a driving force behind the growth of the platform implementing opportunities for growth.
    • General office management.
    • Undertake annual performance reviews & oversee the hiring needs of the business.
    • Working alongside the logistics team as to continually improve ways in which to improve the service for the customer.
    • Create and implement business plans for online sales, and work with marketing department to develop promotional strategies.
    • Oversee site updates, processes, security, software, and servers, keeping technology up to date.
    • Analyze website statistics to evaluate success of sales strategies and improve customer experience.

    The Candidate:

    • Minimum of 1 year of experience within E-Commerce and Business Management.
    • Highly organised to ensure smooth running of daily operations.
    • Analytical and strong numerical and reporting skills.
    • Strong attention to detail.
    • An entrepreneurial mind.
    • Drive, enthusiasm and passion for the brand.
    • A passion and flair for food.
    • Experience of management, hiring and human resource management.
    • Great problem solving skills.
    • Logistically minded.
    • Natural flair, imagination and creativity to be able to develop new business ideas.
    • Experience of working within a start-up environment.
    • Retail & customer service experience.
    • An understanding of the challenges faced in an ecommerce/start-up environment.
    • Proven business acumen and understanding of financial data.

    Method of Application

    Interested and qualified? Send in your application by clicking the Apply button below

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