Graduate Claims Officer, Risk Management at Culminate Consulting

 REPORTS TO: Team Lead, Risk Management

Department: Finance

Job Description

• Administration of Orders at Claims Units
• Filing of Claims for Damaged Orders upon obtaining approval from Risk Management Team
• Updating of damaged Orders (for which Claims has been filed) to Pending LDS on Mercury
• Follow through with Insurance Company/Brokers on All Outstanding orders (that is: Lost in Transit, Lost and Damaged in Transit) on Claims Portal
• Update Claims Portal with details of Cheques received from Insurance Company/Brokers
• Update Pending LDS Orders to LDS-Damaged on Claims Portal upon receipt of proceeds
• Advise Finance Team on Claims Proceeds received
• Periodic Stock Count of orders in Claim's custody
• Prompt review/response to inquiry mails on Claims Package Exceptions

Qualifications/Requirements

• Minimum of 0-2 years experience in a similar role
• Excellent Communication Skills
• Ability to identify and understands relationships, constraints and pressures affecting others.
• Show problem solving and analytical skills.
• Be innovative and creative.
• Ability to work under pressure of deadlines.
• Ability to work sensitively in a multicultural environment and build effective working relations with clients and colleagues
• Proficient in the use of standard MS Office software (Word, Excel, PowerPoint) Practical knowledge of SAP systems will be an advantage.
• Bsc Degree in Business Administration, Law,  Finance or related areas.