Social Media Officer at a Shipping and Logistics Firm - Fez Integrated Services

Responsibilities

• Build and execute social media strategy through competitive research, platform determination, bench marking, messaging and audience identification.
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
• Set up and optimize company pages within each platform to increase the visibility of company’s social content.
• Moderate all user-generated content in line with the moderation policy for each community.
• Create editorial calendars and syndication schedules.
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.

Skills

• Excellent consulting, writing, editing (photo/video/text).
• Good presentation and communication skills.
• Adequate knowledge of web design, web development, CRO and SEO.
• Fluency in English.
• Positive attitude, detail and customer oriented with good multitasking and organisational ability.
• Knowledge of online marketing and good understanding of major marketing channels.