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  • Posted: Sep 8, 2017
    Deadline: Sep 20, 2017
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    Helping you fulfil the promise of Unified Communications At Telvida, we recognise that one of the biggest challenge in IP Telephony and Unified Communications is getting things to work - efficiently and effortlessly. We are a modern telecommunications business, specialising in Unified Communications installation and support. If you want UC, enterprise tel...
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    Solution Engineer Intern

    Job Description
    The solution engineer intern will work closely with the solution engineers to carry out the following duties:

    • Work closely with clients to integrate products with customer software by understanding clients’ business requirements and recommending solutions to achieve the desired results.
    • Participate in implementation and deployment projects, from inception to delivery, including requirements gathering, consulting, workshops, integration and production launch assistance
    • Consult with other engineers and with customers to make the best use of leading edge, new and existing products and tools.
    • Design and carry out performance tests on customer queries, analyze the results, and make recommendations for query and hardware changes.
    • Participate in the identification and development of tools and scripts to more efficiently resolve client issues, and to facilitate analysis of customer data.
    • Carry out onsite deployment of technical solution based on customer requirements.
    • Respond to customer support request both remotely and onsite in a timely manner as detailed in customers SLA.
    • Participate in regular meetings and conference calls with client and sales staff to help qualify opportunities and recommend technical solutions
    • Provide pre-sales and post-sales support through requirement gathering, proposal development and delivery of Technical Presentation
    • Additional duties include site survey, system evaluation , system analysis and assessment of customer technology

    Requirements & Qualification

    • A Bachelor's Degree in Computer Science/Engineering or IT related field.
    • Candidate should posses interpersonal, analytical and problem solving skills
    • Ability to manage multiple projects effectively in fast paced work environment
    • A team player and highly motivated individual who can work effectively with little supervision/direction
    • Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) and video Conferencing solutions is an added advantage
    • Cisco certifications such as CCNA and/or CCDA will be an added advantage.

    go to method of application »

    Project Support Intern

    Job Description

    • The Project support intern will work with the Project Manager who is responsible for the optimum delivery of projects to ensure that projects run smoothly and meet the customer's expectation from the inception to closing out.
    • The intern will work with the project manager to achieve the following:
      • Define scope and timelines for projects
      • Design the project and execute it with finesse while observing Industry standards in compliance with the Organization’s requirements while providing guidance to the teams involved in deployment
      • Actively plans the project, organizing meetings and audits
      • Performs periodic analysis of ongoing project, provide timely report to management on analysis and changes in progress and adjusts projects records accordingly
      • Monitoring resource utilization
      • Performing quality control procedures and project sign off Establishing and maintaining the project documentation library.

    Skills/Qualifications Required

    • Candidates must have a minimum of B.Sc in Computer, Engineering or any related course.
    • Vast in MS Office Suite including MS Visio.
    • Candidate must be detailed with excellent verbal and communication skills
    • Proven ability to build a team and deliver projects from start to finish.
    • Ability to work in a deadline sensitive environment
    • Ability to present information effectively to individuals as well as groups (customers, clients, co-workers
    • Candidate must be proactive with a high level of initiative.

    go to method of application »

    Sales Engineer

    Responsibilities

    • Develop technical documents such as proposals, product specifications, Visio diagrams, etc
    • Provide presales and post sales support through requirement gathering, proposal development and delivery of technical presentations
    • Participate in regular meetings and conference calls with clients to qualify opportunities and recommend technical solutions
    • Create a well-qualified pipeline of prospective business opportunities by establishing and maintaining professional relationships with key decision-makers.
    • Research, source, make initial contact (cold calling, telephone prospecting, etc), with potential clients to accurately qualify prospects and establish their business needs
    • Identify new business and potential opportunities ,accurately qualify prospects and establish their business needs
    • Effectively answer any question regarding the proposed solution, which may include questions about installation and configuration
    • Develop business development initiatives and help build relationships with local customers and partners
    • Prepare and present proposals and sign-up of new accounts
    • Provide timely feedback to the Director, regarding performance, sales activity reports and strategy concerns
    • Manage all activities through the Customer Relationship Management Software (CRM), ensuring consistency and accuracy.

    Requirements and Qualifications

    • A good university Degree in Computer Science, Information systems, Electrical Engineering or a related technical discipline with a minimum of 1-2 years experience in a B2Brole, selling services in IT/ Networking or a related technology-based industry
    • In-depth knowledge and understanding of networking technologies, design principles and practical application
    • Proficient in the use of Microsoft Office, CRM and other related software
    • Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage
    • Cisco certifications such as CCNA and/or CCDA will be an added advantage
    • Ability to deliver presentations to clients key decision makers, an aggressive strategist with proven ability to close deals via strong and persuasive closing skills
    • Outstanding interpersonal skills;
    • Strong initiative skills, working both independently and as part of a team;
    • Excellent skills in teamwork, leadership and communication
    • Professional self-starter, high level of motivation, customer empathy and ethics
    • Strong analytical and reasoning abilities
    • Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
    • Candidate must be result-oriented.

    go to method of application »

    Field Sales Engineer

    Details:
    Seeking an experienced field sales representative to attract new clients, win new accounts, and maximize profitability within his or her sales territory. Candidates will work prospects through the entire sales cycle, including developing new leads, educating prospects, and turning interested shoppers into long-term customers.

     Responsibilities:

    • Close new deals at a high rate
    • Build relationships with existing customers
    • Cultivate new leads within the sales territory
    • Travel throughout the territory and visit customers on a recurring basis
    • Manage multiple accounts simultaneously
    • Maintain records of all sales leads and/or customer accounts
    • Represent the brand during all customer and prospect interactions
    • Educate customers on how products or services can benefit them financially and professionally
    • Monitor the company’s industry competitors, new products, and  market conditions

    Requirements and Qualifications

    • A good university with a  minimum of  1-2 years  experience selling services/Products in IT/ Networking or a related technology-based industry
    • Ability to deliver presentations to clients key decision makers, an aggressive strategist with proven ability to close deals via strong and persuasive closing skills

    Outstanding interpersonal skills;

    • Strong initiative skills
    • Ability to work independently and as part of a team
    • Excellent skills in teamwork, leadership and communication
    • Professional self-starter, high level of motivation, customer empathy and ethics
    • Strong analytical and reasoning abilities
    • Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
    • Candidate must be result-oriented

    Remuneration: Very Attractive Commission

    Method of Application

    Applicants should send their applications and CV's to: careers@telvida.com

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