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  • Software Support at WOWJobs

  • Posted on: 8 August, 2017 Deadline: Not Specified
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  • WOWJobs aims to become the partner of choice to organizations for whom getting the right talent from across the globe is critical. Equally it aims to provide right opportunities to job seekers across the globe.

    Our approach entails working with clients in the Middle-East and South East Asian, African and European geographies. Our consultants who are experts from a cross section of industries meet with companies looking to expand their talent pool and consult them on the options available. Subsequently our teams that are based out of India locate potential candidates from across Asia, Europe and Africa, screen them and put them across to our local experts. These experts then discuss the options with the clients and help in identifying the right talent.

    Software Support

     

    Summary: The software support position is for a candidates with a good knowledge of software interface or back - end, the candidate will be working with a team of developers to achieve a common goal.

    Job Description:

    • To have and maintain a thorough understanding of the technology protocols, messaging, KPIs, configuration parameters.
    • Working within Product Engineering team
    • Working at the back - end of an application
    • Work with software developers on implementation of new technology-specific features, new use cases and features.
    • Participate in functional and regression testing of new work from developers and software architects.
    • Assisting 2nd-level Support with analysis and advice on existing and upcoming products.
    • Develop user requirements from business cases and customer input.
    • Knowledge transfer of new products and new product features within the organization.
    • Problem Solving & Decision Making

    Experience:
    Total experience: 2 - 3 years of hardcore expereince in software/application support

    Education:
    A degree in engineering or related field

    Residence:
    Lagos Nigeria

    Method of Application

    Interested and qualified? Send in your application by clicking the Apply button below

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