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  • Posted: Jul 27, 2017
    Deadline: Aug 7, 2017
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    StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competenci...
    Read more about this company

     

    Female Manager - Travel Agency

    Location: Lagos Island.
    Reports To: MD/CEO

    Summary

    • The Business Manager (Female) who will be responsible for the overall Operations and the general growth of the Travel Agency.

    Responsibilities include
    Operations:

    • Overall management of the Travel Agency
    • Supervise the daily activities of the Company
    • Design operational plan for the company
    • Drive the company’s marketing policy
    • Sign-on of new customers to the company
    • Drive growth of clientele base
    • Understand the company’s market share objectives for each customer and resolve strategies to increase wallet shares of the customer’s businesses with us
    • Contribute towards ensuring company’s budget for actualisation and realisation for the year.
    • Management of existing clients: 100% customer retention and improved turnaround/response time
    • Prompt resolution of customer issues and complaints
    • Develop strong and enduring personal relationship with decision makers of existing clients and potential clients with the specific purpose of identifying business opportunities, resolving issues and managing crisis
    • Ensure actualization of business targets
    • Ensure high standard of customer experience always
    • Develop strategies to achieve visibility for the Company
    • Attending Agency’s meetings and appointments
    • Generating enough income to defray all Agencies’ expenses
    • Recruiting the best hands for the Agency
    • Prepares Weekly and Monthly Marketing Call Plan
    • Monthly Operations & Marketing Report

    Financial Tasks

    • Follow up on debtors. Supervise the recovery unit and pursue all the outstanding payments due to the Companies
    • Prepare Annual budgets with the MD/CEO
    • Implementation of the budgets
    • Keeping Agency’s records and accounting
    • Monitor and ensure prompt invoicing of executed jobs
    • Liaise with Bank account officers to ensure smooth operations with the banks.
    • Follow up on loan repayments to avoid default

    Maintenance Tasks

    • Facilities/ equipment management
    • Maintain data base

    Role Requirements

    • Must be a graduate with background in social sciences ( B.Sc/HND)
    • Must have at least 5 - 7 years similar experience in a reputable travel and tour organization in a related capacity.
    • Usage of relevant ticketing software’s e.g. Amadeus, Sabre, itravel etc

    Salary

    • Salary is negotiable based on experience.

    Method of Application

    Applicants should forward their CV's to: mgtpositions@stresert.com using ‘Business Manager’ as subject of mail

    Experienced candidates will be invited for interviews.

    Build your CV for free. Download in different templates.

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