Job Vacancies at HealthPlus Limited

 Job Description

Key Elements of the Role

• Report to the Business Process Manager
• Identify Process Champions (Subject Matter Experts) in the different Strategic Business Units who will drive process improvement at the functional level
• Manage training and project selection process for all process champions
• Support process champions in the execution of their projects (providing expertise, guidance, approval interventions and facilitating cross functional collaboration) and with access to BPM resources (articles, write ups and new research)
• Identify collaborative tools (or approaches) to enable centralized supervision of projects and ensure BPD has visibility of projects
• Manage all BPM projects which come through the process champions (verify Statement of Work (SOW), track deliverables, perform monitoring and controlling and close projects)
• Research process improvement tools, methodologies, technologies and best practices which the unit can use in process improvement efforts (developing a Business Process Management “toolkit”)
• Identify data sources, gather and analyse data relevant to processes identified for process improvement initiatives.
• Where necessary, train users  before solution implementation and perform post deployment support
• Perform impact post deployment and where necessary, use feedback to modify process

Desired Qualities

Desired Skills & Experience:

• A Good Degree
• Membership of relevant professional bodies
• Minimum of 4 years related work experience
• Business Modelling, Analysis and Design
• Business Process Engineering and Improvement
• Solution Architecture and Design
• User Interface Design Skills
• Excellent leadership & influencing skills
• Excellent planning and organization skills
• Excellent verbal & written communications skills
• High level of integrity
• Excellent interpersonal skills

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 Job Description

Key Elements of the Role:

• Report to the Business Process Manager
• Collect, validate and store all process and policy documents in a centrally accessible document location
• Implement a document portal, incorporating document filing, status definition, user access rights, version control, document aging
• Define a document review process and  implement documentation review schedules for updating standard operating procedures and policies
• Set clear guidelines on (and ensure adherence to) process and policy document standards (document purpose, document content, document scope, document naming convention, approvals and sign offs)
• Harmonize all process and policy documentation to conform to set quality standards
• Design a process audit report format
• Develop and implement a process audit program for each financial year
• Design and implement a quality management system along ISO 9001-  2008 guidelines

Desired Qualities

• A Good Degree
• Membership of relevant professional bodies
• Minimum of 4 years related work experience
• Documentation
• Business Process Monitoring
• Business Process Risk and Compliance Assessment and Quality Control
• Policy development and implementation
• Excellent planning and organization skills