• Assistant Branch Manager at a Leading Electronic Retail Company - Fadac Resources

  • Posted on: 13 July, 2017 Deadline: Not Specified
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  • Proven methodology, profound impact, and sustainable results.
    These are the component that makes our company unique. At Fadac Resources we provide businesses with human capital solutions that can help improve oral performance while reducing employment practice risk.
    We can assist organization no matter how large or small to establish , outsource and trouble shoot any human resources functions/ challenges
    Our believe is that people are the greatest asset in the organization regardless of the business size, industry and market share. We provide the best professionals backed with solid years of experience and knowledge, and their job is to integrate solutions for your business needs.
    A leading Electronic retail company with high brand electronic products is in need of Assitant Branch Manager in Portharcourt .

    Assistant Branch Manager

     

    They provide high quality home appliances and trustworthy and reliable service to sophisticated transferred business executives within Nigeria.  For over a decade, they have focused on delivering the highest possible customer satisfaction through the combination of high quality home appliances, impeccable service, and dependable execution.  Our client employs  over 500 Team Members across the country as well as other part-time and contract individuals to run its operations.

    POSITION OVERVIEW:
    Increase revenues by successfully interacting with potential customers inside the showroom, and personal interaction through email and over the phone. This individual is responsible for generating new business, maintaining excellent relations with existing customers and following up with the

    outside sales team and distribution center team to facilitate the lease delivery to meet and exceed customer expectations. This person also coordinates the office needs for the showroom.

    RESPONSIBILITIES:

    • Responsibilities in general are in the following areas. These may evolve as the business requires.
    • Generate new leases by direct selling inside the showroom to new and current customers. Meet or exceed daily, weekly, and monthly new lease goals as defined by the manager.
    • Research the residential and commercial marketplace through published lists, local sources, or through independent research for potential business opportunities, and telemarketing as appropriate.
    • Maintain the showroom as a high impact location to feature the appropriate merchandising relevant to the local customer base.
    • Answer phones, coordinate delivery logistics with customers and with the distribution team.
    • Process lease applications, exchanges, orders, and credit applications to corporate; follow up for delivery information, payment information and approvals as necessary.
    •  Communicate on a regular basis to ensure most recent needs are met and retail outlet remains top of mind.
    • Collaborate with outside sales, housewares team, distribution, billing, purchasing and customer service teams for resolving disputes, scheduling deliveries and pickups, and maintaining productive communication.
    • Develop customized proposals for prospective customers to meet their unique needs.  Present these proposals effectively and confidently address customer questions and concerns.
    • Maintain current knowledge of product and pricing on all inventory, and a design sense of how to create merchandising solutions that meet a customer need and utilize current inventory.
    • In collaboration with the outside sales team, maintain salesforce.com as a way to monitor activity, increase success rate, increase sales calls, and track customer interactio
    • Maintain a professional sales appearance
    • Collaborate positively with fellow Team Members; embrace teamwork mindset
    • Strong follow up orientation to insure successful implementation of the business initiatives
    • Work under time sensitive situations (time deadlines, delivery and pick-up schedules); able to multi- task in fast paced environment.
    •  Flexibility in schedule to handle customer and business needs as they arise
    • Implement direct mail and digital marketing pieces tailored to the current sales priorities.

    Requirements

    • BSC degree /MBA holder
    • Not less than 7 years working experience
    • Not less than 4 years experience as Senior Sales manager or Supervisor
    • Good physical presence
    • Good oral and written communication & negotiation  skills.
    • Conversant with Microsoft office , especially excel
    • Experience in the biz of electronics or in a highly competitive FMCG  industry will be a clear advantage
    • Age: 35-45 years

    Method of Application

    Applicants shld send Cvs to jobs@fadacresources.com

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