• Technical Sales Officer at Safety Consultants and Solutions Provider Limited

  • Posted on: 12 July, 2017 Deadline: 16 July, 2017
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  • Safety Consultants and Solutions Provider Limited, is established to provide cost effective, integrated safety consultancy solutions and services. Our key strengths are in Fire Safety, Process Safety, HSE/MS Training, Technical Safety, Occupational Safety, Environmental Management Safety, Construction Safety and Pipe Integrity management.

    Technical Sales Officer

     

    Reports To: Technical Sales Manager

    Job Description

    • The holder will provide pre- and post-sales technical advice and support about solutions SCSP offer to clients.
    • A Technical Sales Associate is expected to be the key point of contact for clients, answering queries, business development, providing technical advice and introducing new products and solutions.

    Key Roles & Responsibilities

    • Maintain focus on forecasted sales, historical trends, seasonality and operational objectives to achieve total firm profitability.
    • Receive customer orders and ensure they are processed in a timely and efficient manner.
    • Research, and develop prospecting list based on the targeted industries.
    • Conduct outbound telephone and email campaign to introduce SCSP services, products and set sales appointments
    • Provide follow up and follow through on customer/potential customer calls and RFQs
    • Prepare and submit sales reports on a daily and weekly basis to direct line manager.
    • Gain and share with the sales staff knowledge of the competition and the services they provide.
    • Keep abreast of developing trends within the Life and Fire safety industry.
    • Work with the Sales Manager in developing a strong customer base for SCSP.
    • Ensure the customer relationship with the company is further developed through quotes, anticipating needs, resolving concerns and complaints, and providing technical support.
    • Develop relationships with the customers and be able to anticipate and forecast customer needs and requirements.
    • Meet or exceed progressive sales quota.
    • Develop and maintain customer profile base in ACT.
    • Ensure that all proposals and contracts are processed, and that any information required to complete client billing is given to finance in a timely manner.
    • Makes optimal use of time during working hours.
    • Consistently projects a positive attitude toward colleagues and SCSP customers.
    • Maintain sales database of opportunities and track progress in the sales process.
    • Develop and maintain database of competitive information.
    • Escalate critical customer situations to the appropriate level of management.
    • Ability to function as an individual contributor and/or a member of a team.
    • Other duties as assigned by management.

    Qualifications

    • Bachelor's Degree in related field (Chemical, Mechanical Engineering, Electrical Engineering etc).
    • Strong communication skills.
    • Effective interpersonal and influence skills to gain credibility with customers.
    • Excellent negotiating skills with the ability to drive closure.
    • Strong attention to detail.
    • Computer and internet savvy.

    Minimum Experience:

    • Minimum 3 years’ cognate experience (preferably in Fire business).
    • Competencies
    • Active use of Customer Relationship Management (CRM) tool.
    • Able to learn and understand the products technically and support customers in technical questions.
    • Product knowledge in Fire systems, HSE products, Access, CCTV, and Intrusion is a plus.
    • Organizational skills.
    • Analytical skills.
    • Sales skills.
    • Commercial awareness.
    • Good skills in MS-Office (word, excel, PowerPoint etc).
    • Excellent communicator and business relationship builder.
    • Open minded person, team player.

    Key Interfaces:

    • Contractors
    • Consultants
    • Organisations’ Safety Managers
    • Ministries Stakeholders
    • Professional Associations
    • Relevant Regulatory Bodies

    Travel Time:

    • The job requires 50% travel time from the job holder.

    Language:

    • Proficiency in English Language (Written & Spoken) is a must.
    • Knowledge of one or more international language is added advantage.
    • Ability to speak other local Nigerian languages is a plus.

    Method of Application

    Applicants should send their Resume/CV's to: l.ugo@safetysolutionsng.com

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