You are on MyJobMag Nigeria. Go to MyJobMag Nigeria instead.
  • Hajj & Umrah Travel Business Manager at a Top Travel and Tour Organization - Stresert Services Limited

  • Posted on: 12 July, 2017 Deadline: 25 July, 2017
  • View Jobs in Travel and Tours View All Jobs at Stresert Services Limited
  • Subscribe to free job alerts
  • Stresert Services Limited - Our client, a top Travel and Tour organization mostly into umrah/hajj operations, tours (schools/groups), general ticketing, airport protocol, and hotel reservations, is recruiting suitably qualified candidates to fill the position below:

    Hajj & Umrah Travel Business Manager

     

    Location: Lagos Island
    Reports To: MD/CEO

    Job Description

    • We require the service of a Hajj & Umrah Travel Business Manager who will be in charge of the overall Operations and the general growth of the Travel Agency.

    Responsibilities
    Operations:

    • Overall management of the Travel Agency
    • Supervise the daily activities of the Company
    • Design operational plan for the company
    • Drive the company’s marketing policy
    • Sign-on of new customers to the company
    • Drive growth of clientele base
    • Understand the company’s market share objectives for each customer and resolve strategies to increase wallet shares of the customer’s businesses with us
    • Contribute towards ensuring company’s budget for actualisation and realisation for the year.
    • Management of existing clients: 100% customer retention and improved turnaround/response time
    • Prompt resolution of customer issues and complaints
    • Develop strong and enduring personal relationship with decision makers of existing clients and potential clients with the specific purpose of identifying business opportunities, resolving issues and managing crisis
    • Ensure actualization of business targets
    • Ensure high standard of customer experience always
    • Develop strategies to achieve visibility for the Company
    • Attending Agency’s meetings and appointments
    • Generating enough income to defray all Agencies’ expenses
    • Recruiting the best hands for the Agency
    • Prepares Weekly and Monthly Marketing Call Plan
    • Monthly Operations & Marketing Report

    Financial Tasks:

    • Follow up on debtors. Supervise the recovery unit and pursue all the outstanding payments due to the Companies
    • Prepare Annual budgets with the MD/CEO
    • Implementation of the budgets
    • Keeping Agency’s records and accounting
    • Monitor and ensure prompt invoicing of executed jobs
    • Liaise with Bank account officers to ensure smooth operations with the banks.
    • Follow up on loan repayments to avoid default

    Maintenance Tasks:

    • Facilities/ equipment management
    • Maintain data base

    Requirements

    • Must be a graduate with background in Social Sciences ( BSc/HND)
    • Must have at least 5 - 7 years cognate experience in a reputable travel and tour organization in the same capacity
    • Usage of relevant ticketing software’s e.g. Amadeus, Sabre, itravel etc

    Salary
    Salary is negotiable based on experience.

    go to method of application »

    Laundry & Dry-Cleaning Operations Supervisor

     

    (job ref: LDOS)

    Details:

    A pioneer and Market Leader in the Dry Cleaning/Laundry Service Industry dedicated to ensuring international best practice in its Operations, and Service output currently seeks the service of an enthusiastic and innovative Laundry Operations Supervisor.

    Job Location: Yaba, Lagos State (proximity to work is essential).

    JOB PURPOSE

    • Plan, organize and coordinate all Operations activities; maintain operational efficiency by establishing and enforcing organization standards.

    KEY RESPONSIBILITIES

    • Provide overall guidance, leadership support and strategic direction in the execution of the Operation functions and activities.
    • Ensure timely, high quality and cost effective production is maintained always.
    • Liaise with relevant departments in ensuring that all logistics, materials and other requirements are available.
    • Ensure smooth operation of all equipment for smooth running of the operational activities.
    • Monitor service standards and ensure strict adherence to quality control standards.
    • Create systems and procedures for operating practices, record-keeping systems.
    • Maintain safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources.
    • Assign responsibilities to laundry machine operators and supervise them to ensure timely delivery of high quality results.
    • Identify areas of improvements/changes and recommend new processes and improvements.
    • Ensure the laundry machines are serviced as at when due.
    • Prepare agreed periodic activity and performance reports for the attention of the superior Manager.
    • Any other deliverables of similar responsibility assigned from time to time.

    REQUIRED QUALIFICATION & EXPERIENCE

    • B.Eng or HND in Mechanical Engineering or related field.
    • Minimum of 3 – 4 years Operations Management Experience.
    • Should possess essential Management skills, such as Leadership and Team Building.
    • Must possess Conflict Resolution, Effective presentation and report writing skills.
    • High energy with hands-on approach to responsibilities.

    MODE OF APPLICATION & WORK HOUR

    • Work hours & Day: MondayFriday (8: 00 am – 6: 00 pm); Saturdays (9: 00 am – 4: 30 pm)
    • Salary is N80, 000/m.

    Method of Application

    Use the email(s) below to apply.

    • Hajj & Umrah Travel Business Manager - recruitment@stresertservices.com
    • Laundry & Dry-Cleaning Operations Supervisor - mgtpositions@stresert.com

    Applicants should send their CV's  using the job ref as the subject of the mail.

    Note: Experienced candidates will be invited for interviews.

    Have you ever needed salary data to make informed career decisions? Introducing MySalaryscale.com, a platform that crowdsources salary data in Nigeria and we will love your input. Join MySalaryScale.
  • ❮ Back to All Jobs
  • Know more about Stresert Services LimitedSimilar Jobs
  • Search for jobs by keyword
  • DevOps Engineer at Wakanow.com
Similar Companies Recruiting
  • Filter Jobs
  • State | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

Display your company or industry jobs on your website or blog Get Started
 
 
Send your application through

Yahoomail Gmail Hotmail