Front Desk Officer at the Luxxor Group

The Position

• Front Desk Officer will undertake all receptionist and administrative duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

Main Job Tasks and Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Provide basic and accurate information in-person and via phone/email
• Answer questions and address complaints
• Answer, screen and forward incoming phone calls
• Receiving and sorting daily mail/deliveries/couriers
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Perform other clerical receptionist duties such as filing, photocopying, and faxing
• Keep updated records and files
• Take up other duties as assigned (travel arrangements, schedules etc.)
• Other administrative tasks that may be assigned

Person Specification
The ideal candidate should possess the following:

• Minimum of HND/Degree
• Proven experience as front desk representative or relevant position
• Competent computer skills (Ms Office)
• At least 2 years proven experience as front desk representative or relevant position
• Proficient in English (oral and written)
• Good organizational, and technical skills relevant to the role with the ability to problem solve, pay attention to detail and deliver work to a high standard
• Interpersonal skills.
• Customer service orientation
• Ability to multitask and prioritize
• Good team player
• A desire to show initiative